Ubi-Oxavo

Hello @JewelH20 and welcome to Discussions.

I am sorry to hear you are unable to interact with Sigurd to start the quest "Where Legends Are Born".
Could you please confirm that you  defeated all Order members (except the Father)?
Please ensure your game is fully updated.

Should the issue persist, please send us a video of the issue and we will be happy to investigate further.

Please let us know if we can be of any help.

Hello @bordalis ,

Thank you for the report and for the detailed description of the Binding Fate quest issue.

In order to be able to understand it better we need to see the video of the issue. Could you please record a short video displaying that the entrance is blocked and also showing that you are on the latest version of the game? You may upload it to any hosting of your choice and the link can be shared with us on this thread.

Thank you advance.

Hello @feinermax1 , Happy to hear that the issue was fixed following the update.
Please don't hesitate to get in touch if you need our help in the future.

Hello @xAverageBananax ,

Thank you for the video provided. I can confirm I forwarded it to the development team along with your latest saves and it  will be subject to further investigation.

Please let us know if we can help with anything else.

Hello @SueBB8 ,

Thank you for getting in touch and I am sorry to hear you've been unable to achieve 100% completion despite meeting all the requirements.

First of all, could you please make sure that your game is fully updated to the version 1.5.1 and check if the issue still persists?
If the stat is still stuck, I would recommend trying to complete some of Reda's contracts to see if this refreshes it for you.

Please let us know how it goes.

Hello @Nicholas_Steel ,
Thank you for getting in touch. I am glad to hear you found out that those diamonds & specks represent the Wealth, Mysteries and Artifacts.
Please don't hesitate to ask any questions or contact us if you need our help.

Thank you for providing these details @Azhrei21 .

This is an issue we are aware of and the development team currently have under investigation. We'll share more information as soon as we have it. 

Please let us know if we can help with anything else.

Hello @bielik01 and @SpirantCrayon22

Thanks for letting us know, glad to hear you didn't lose anything.

Have a nice week and feel free to get in touch ...

Hello @SpirantCrayon22,

Thanks for your feedback and I will pass it on to the developers, however as of now we don't have any additional information regarding the issue with letterbox. We'll share more information as soon as we have it. 

Feel free to get in touch if you have any other questions.

Hello @Sky0ti ,
I am sorry to hear that the error came back.
To continue with the investigation, we would like to ask you to  create a support case, as we'll need to get some system files and screenshots of and forwarded ports from you to look into this further.
If you would prefer to contact us via live chat, you can do so ...

Hello all,

Sorry to hear you are experiencing random flickering of characters sometimes resulting to a crash.

This is an issue we are aware of and the development team currently have under investigation. 

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for the investigation.

Could you also send us a video of this issue, please?

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Hello @Tuesdaybird and thanks for getting in touch again with an update regarding the Control drift issue.

We are really sad to hear you are not willing to play Assassin's Creed Valhalla  anymore but we do respect your decision.
However we hope you will change your mind and will be happy to welcome you back anytime.

Please let us know if you require our additional assistance.

Welcome to Discussions @andreja3009 .
We appreciate your input, but as far as I can see, my colleague already answered the question on the 5-th of March.
Please let us know if we can help with anything else.

Hello all, I am sorry to hear you are unable to load Ostara festival after reaching Ravensthorpe.

The game team asked if you could reload your previous save and  then explore Ravensthorpe until the Ostara Festival is triggered.
Please also install the latest Title update 1.5.1 and if the issue still persists, please record a short video showing the game version and  travel to Ravensthorpe to show the Ostara festival still missing.
You may upload video to any hosting of your choice and the link can be shared with us on this thread.

Please let me know if I can help you with anything else.

Hi again @Azhrei21 , thanks for your reply.

I did not miss the part where you said you rebuilt the database. It was just a guess that all the troubleshooting steps you performed before could help anyway because as you mentioned later when you saved the game and closed your eyes the issue was fixed.
Again I would like to emphasize that CE-34878-0  is a console error and we did not experience any server degradation. I am happy all works for you now and wishing you a Happy Sunday.

Please feel free to get in touch if you need our help with anythi...

Hello @Metroid_Meister and thanks for reaching out to Ubisoft support.

I am sorry to hear you don't see the Full Mastery achievement listed. Could you please clarify why aren't you able to provide the video footage or a screenshot showing that the requirements for unlocking this achievement are met? We definitely need a screenshot to pass it on to the development tam for a further investigation.

Did you receive a mastery point that unlocks this achievement?

I look forward to hearing back from you.

Hello @DGUnseen and thanks for getting in touch.

I am sorry to hear that supplies are exhausted on their map but there are remaining items to purchase in Vagn's shop and thanks for the video provided.
I can confirm that our development team is investigating this issue now and have forwarded your video footage and saves for a further investigation.
I would recommend keeping an eye out within the News & Annou...

Hello @SpirantCrayon22 and thanks for letting us know about this. I forwarded your saves to development team, so they can investigate this further.
Please let me know if I can help with anything else.

Welcome to Discussions @Javi-Marti-0,

Sorry to hear the parry action with a shield is broken and thanks for the video provided.
I understand you already tried to verify integrity of game files, but can you please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.
Should the issue still persists, please attach the screenshot showing that you are on the latest version of the game?

Please also make sure that your latest saves are ...