Ubi-SpaceCats

Ubi-SpaceCats



09 Jan

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mtgrhox Hey there, and sorry to hear your Challenges aren't unlocking still! Can you please also run Ubisoft Connect with administrator rights, as well as go through our steps in our PC Connectivity troubleshooting guide here, to see if these pop for you?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@guuilherme_7 Unfortunately, I'm unable to view those clips. Could you please upload them to YouTube and share the link?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@plutinus I'm glad to hear that! Best of luck.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@emirtb7 Hey there, sorry to hear that you're unable to collect your shard to complete the Children of Danu. Are you able to reload an older save at all and try again?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@plutinus Hey there, I'm sorry to hear you're having this issue with your brand new game! Since you've been through our basic PC troubleshooting guide, I'd go ahead and reach out to our Support Team via our Support Website or ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@guest-kfwyhov2 Hi there! To clarify, you're getting the CE-100095-5 error when trying to update your game?
This error is PlayStation-specific, so, to start, I'd suggest going through the steps in our PS5 Troubleshooting guide, and letting me know the results of your troubleshooting.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@snakeeater49910 Hi there, and thank you for reaching out with feedback about this. Could you possibly show me a short video of this occurring, so it can be investigated further?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey there @xxcrashedxx and @SidSixT, thanks for reaching out about your issues with "A Fated Encounter" already being completed, despite not starting it. This is an issue our teams have identified, and they're working towards a solution. Your patience is much appreciated in the meantime. When there's an update, we will post about in the ...

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04 Jan

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@n1ghtkiller Hi there, I'm sorry to hear about your experience. If you would like to request a refund, please reach out to our Store team using the link here.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jonno83900 Glad to help! Have a wonderful week in the meantime.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@killer4fun53 Hey there, sorry to see you're having difficulties getting this trophy to pop. Just to make sure, you're playing in either a ranked or casual game? Have you attempted again since this post to use the breach charge?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@epictinydude Hi there and thank you for the video! As a first step, can you please go through our Basic PC troubleshooting here to see if this helps at all?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@h0lyf4th3r Hey there, I'm sorry to hear about your experience lately playing Rainbow Six Siege. While I cannot lift these temporary sanctions, I'd like you to check out our dedicated PC Connectivity troubleshooting guide here to see if these issues improve.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@rawtin20022 Hi there, as selling and buying accounts is against our Terms of Service, I'd be unable to assist you further with this.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ali_nexo Hi there! Sorry to hear you have not yet received your credits. Could you please show me a picture of your disc, and of the back of the disc case?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@thevortex180 Hi there, and thank you for reaching out. In order to get your ban investigated, you'd need to contact our team at our Support Website and let them know the situation. From there, they will be able to look into this further.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@tervakuusonen Hi there, I'm sorry to hear that you're having these issues with freezing and low GPU usage. I'd suggest that you reach out to our Support Team via our Support Website, with copies of your ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@onframe1 Hi there, and I'm sorry that you're receiving these disconnects and subsequent abandon penalties. While Support cannot lift these sanctions, can you please go through our PC Connectivity Steps here to see if your problems with these disconnects improve?


03 Jan

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@gabubr7 Understood, thank you for the update. Since this is happening online, I'd like you to also go through our PC Connectivity guide here. Please let me know if this situation improves after completing these steps.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@hitsuran Hi there, I'm sorry to hear you received a temporary ban in Rainbow Six Siege. Those penalties are issued server-side by an automated system and I cannot overturn them.
I'm very sorry for the inconvenience.

Could you please let me know what platform you're playing on, so I can send you some troubleshooting to help prevent this in the future?