@roidji @SRD2129-R6 Thank you for letting me know. We're investigating similar reports. Can you please tell me what time these disconnects are happening (if not all the time), and any Match IDs you may have?
@roidji @SRD2129-R6 Thank you for letting me know. We're investigating similar reports. Can you please tell me what time these disconnects are happening (if not all the time), and any Match IDs you may have?
@bane234 Hey there! It looks like Instant Gaming is not on our approved list of vendors.
We recommend purchasing our downloadable games directly from either the ...
@kamilek0-0 @Tresmer-MySQL Hey there, I am sorry to hear about these issues you've been having in Rainbow Six Siege, and I completely understand your frustration. Can you...
Read more@colin_berry Hey there, as stated, we cannot further assist if you're encountering this issue with EA or EA Play.
However, if you're getting this error code when trying to connect to the Rainbow Six Siege servers on your Xbox, I'd advise first trying the steps in our Xbox Series X|S Connectivity guide.
@itsxsaith Gotcha. So that we can look into this a bit further, can you please reach out to our Support team via our Support Website or ...
Read more@ro66o22 @StetoPravljac Thank you both for providing this information to me. I've added it to our team's investigation. When there is an update to this issue, it will be posted here on our ...
Read moreHey @ammofasa26, I'm sorry to hear this. Please reach out to our Support Website with copies of your MSINFO and ...
Read more@donjuan_69 Hey there, I'm sorry to hear you and your team are experiencing these disconnects. Our teams are aware of these issues, and they're investigating. Can you please let me know which server you're playing on, what time this is happening at, and any Match IDs, if you have them?
@r0ugey If you're not having luck with the steps I provided, as stated, please reach out to our Support teams via our Support Website or ...
Read more@r0ugey Hi there, I'm sorry to hear you're unable to launch Rainbow Six Siege without crashing! If you haven't yet, can you please look over our PC Troubleshooting guide to see if the steps in the article help?
If you're still experiencing crashing after the steps above, I'd recommend that you reach out to our Support Team via our ...
@hakuna-makata @PestControlMelk Hey folks, I sincerely apologize that you ran into this issue. Can you please let me know if your whole squad was also removed when this happened? Did you get any specific error codes or messages?
@roidji Hey there, I'm sorry to hear you received this temporary sanction. While Ubisoft Support is unable to overturn such bans, I'd like some more information. Can you tell us if your entire team was also removed from the match when this happened? Did you get any specific error messages or codes? What server/data center are you playing Rainbow Six Siege on?
@adam69p Hey there! I apologize for the trouble this has caused. Our teams are actively investigating this. Please feel free to add your comments on the R6Fix Post concerning this.
@krytana_ Hi there, do you mean Ubisoft Connect? If not, please reach out to EA Support.
@adamz_101 Hey there, I understand your frustrations regarding this. If your son's appeal has been investigated, and denied, no further review will be made. Any inquiry through any of our Social Media channels or Support Sites will be met with the same result. We cannot share further information in order to protect the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair, and friendly throughout. We take a firm stance against violations of the ...
Read more@king-idiot Hi there, we are aware of these issues where entire lobbies are being removed, and our teams are investigating this. I sincerely apologize for the frustration this continues to cause you and others. Please keep an eye on ...
Read moreHey @LewisCairnsss, I'm so sorry to hear this happened. Can you please let me know if you received any specific error messages or codes? What server are you playing on?
@itsxsaith Hey there! Thanks for reaching out about this. I'll be happy to pass this information along to our teams. As you know, you cannot manually change your data center on console, however, can you please go through the steps in our Xbox Connectivity Troubleshooting guide to see if this helps at all?
@markimark9900 Hey there, I'm sorry to hear this happened. While Ubisoft Support is unable to lift these temporary sanctions, can you please let me know if you received any specific error messages or codes? Did this disconnect also remove all of your teammates, as well?