Ubi-SpaceCats

@aorus2017 Understood, and sorry for my oversight. I'd suggest at this point that you uninstall and reinstall the game. Please let me know the results.

@buruzi Understood. Can you please send a screenshot or brief clip of these issues, so we can look into this issue a bit further?

@sjeggy OK, I am sorry to hear this! At this point, I'd recommend reaching out to our Support Team via our Support Website, so that you can open a case there and upload your files. That way, our teams will be able to get a better idea of your issue and assist you further. Apologies ...

@godofbeer That's ok, thanks for the screenshot. Can you please show what is showing on our official site?

@atomowy_wycior Hi there, and my apologies for the disappointment and frustration these issues have caused. Our teams are aware of these disconnects, and they're investigating. Please see our Discussion post here for more information concerning this.

@nemeral Hey there, I sincerely apologize for the frustration this situation has caused. We are aware of these issues with our players being disconnected. If you have disconnected recently from a game, after experiencing a big lag spike and your whole team disconnected too, we would like to ask you a few questions about this to aid our investigation. Please see our post ...

@kernal-panic Hi there, and many apologies for the frustration this has caused. While I'm unable to lift these temporary sanctions, we're investigating similar reports from our players. Please see our Discussion post here concerning this situation.

Hey @bobbybanana_, I am very sorry about the frustration this has caused. As Ubi-Milky stated, we're currently investigating these disconnects. Please see our Discussions post here on this issue, as our teams would like some more information from our players as we work to resolve this. Again my sincerest apologies for this inconvenience.

@godofbeer Thank you for letting me know. Can you please also let me know what platform you're playing Rainbow Six Siege on, as well as any screenshots you have of these errors, so I can pass this along to the team?

@flixfantatier Hey there, I'm sorry to hear of your difficulties with this. Can you tell me what order you are clicking the goats in? 



As far as the Conciliator quest goes, can you please tell me what you have done? Have you confronted Ketema?

@buruzi Hi there, just to clarify, are you having an issue finding the dancer near the Iron tower?

@nostra69 Thank you for your response, and I am sorry to hear that these issues launching the game persist. At this point, I'd recommend that you reach out to our Support Team via our Support Website or ...

Hey there @con_mic, I'm sorry to hear this! Under your main menu, it should say "Continue", "Load Game", and "New Game". Just to clarify, you are not seeing the "Load Game" option there? Can you please upload a screenshot of what this looks like, so I can look into this further? Thank you!

@robyahou Hey there! You wouldn't be able to attach your diagnostic and system files here, however, If you'd like, you can open a ticket at our Support Website, with copies of your ...

@aorus2017 Hi there! I'm sorry to hear you're missing your Eden Victory trees. As a first step, can you please go through our Basic PC Troubleshooting guide, ensuring you are also ...

@sjeggy Hey there, can you please attempt to upload your screenshot again?

@fury_7557 Hey there! Just to make sure, you're referring to the R6 Stats site?

Hey @toahster, I sincerely apologize for the frustration these issues have caused you. We're investigating similar reports from our players. Can you please let me know if you have any Match IDs from these games, and if you received any specific error messages when these disconnects happened?

@kongking Hey there, I apologize for the frustration this has caused. Unfortunately, our Support is unable to lift these bans or adjust rank, as they are all issued server-side via an automated system. Can you please let me know what platform and datacenter/server you are playing on, as well as if these disconnects affected your entire team?

@srd2129-r6 Hey there! It looks like I replied to you on another thread, but just in case, firstly, I want to apologize for the frustration this has caused. We are actively investigating this. Can you please let me know if you have any Match IDs from these matches, as well as let me know if you received any specific error messages when these disconnects occurred?