@kmaragkakis Hi there! Welcome to the Ubisoft Discussion forums. I'm sorry to hear you're experiencing these freezing problems in Assassin's Creed Valhalla.
As a first step, I'd recommend you check out our basic PC technical troubleshooting article here.
If your issue persists after attempting these steps, please reach out to our Support Team via our ...
@phuong11922 Thank you so much for these images. It looks like this is a region-lock issue. Since this is a North American regional disc, and you/your PlayStation 4 is not based out of North America, any extra content would be incompatible. I'd recommend reaching out to the vendor that you purchased your game from to get a region-appropriate copy. My apologies for any inconvenience!
@luculentgnat884 Hi there, and I'm sorry to hear you're having trouble with this. Can you give me a little more information about the bug you're encountering? Are you unable to find the codex page, or you can find it, and simply cannot interact with it? What area of the map are you looking for the page in?
@phuong11922 Hi there! Sorry to hear you're having this issue trying to purchase the season pass. Could you please show me an image of what your disc looks like, as well as the back of the game case?
@barbatos-asw Thank you for the update, and I am sorry to hear this issue persists! At this point, I'd recommend that you reach out to our Support Team via our Support Website or ...
Read more@asthma_arch Hi there! I hope you had a nice holiday. To clarify, the challenge itself does not show, or you cannot make any progress towards it?
@ezdemo Hi there, I am sorry to hear about this. As looking into this further would require checking into your personal Ubisoft account, I'd recommend that you reach out to our Support Team privately via our Support Website or ...
Read more@samppa10s Hi there! To clarify, your loadouts and presets will be reset when you enter the game, but this only happens with Elite skins? In addition, your elite gadgets show as default/stock skins and you cannot change this?
@pepete3000 Hi there! Sorry to hear that you're encountering this error. Can you please have a look at our PS4 Connectivity troubleshooting article here? These steps should help resolve this issue.
@ilivir Hi there, and apologies for my delayed reply. I hope you had a nice holiday. This issue with players reporting that Universal skins cannot be applied to Thorn's UZK50GI is something we're currently investigating. We appreciate your patience in the meantime, and please make sure to keep your eye on these discussion boards for updates regarding this.
If you'd like, you can also add your information to the report concerning this issue on R6Fix here.
Hey there @flopsalot, sorry to hear you're having these issues trying to buy credits! Please go into your in-game properties, disable the overlay, and log out completely. Then, log back in and enable the overlay. If your issue persists after this, please make sure you're not also using a VPN.
@jogna22 Hi there, sorry to hear you received a duplicate operator! Could you please let me know how you first acquired Frost, as well as show me a screenshot of your owned operators?
@f4th3r-oldyfans Hi there! I'm sorry to hear that you're continuing to have this issue, and I definitely understand that using a VPN isn't something you are going to want to continuously do just to play your game.
If you'd like to troubleshoot this further, I've created a case for you on our Support Website. Please login there and go to "My Cases" and click on case #15838581.
While you wait for a member of our team to reach out, please feel free to add any additional information to your Support Ticket.
@feuerwehrpapi Thanks for the image - would you be able to also provide me with a video of this occurring, so we can look into this further?
@czopkins_ Hi there, and thank you for the photo! It looks like you're also on PC, and since you're getting a network error, I'd advise looking over our dedicated Rainbow Six Siege Connectivity troubleshooting article here. If your issues persist, please let me know and I will continue to assist you.
@sassoletale Hi there! I apologize for the delayed reply on this, and I hope you had a happy holiday. When these crashes occur, are you getting any specific error messages?
@s4percilious Hi there! I'm sorry to hear you're being asked to download all this additional data. You may need to attempt to launch the game from the install file. Instructions on how to do so are located in our guide here.
@vaen_blodhundr Hi there! To confirm, are you playing Rainbow Six Siege on PC?
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