Ubi-TheBerry

Originally Posted by Simba501
This happened on one of my runs as well! In our instance, we killed the hunter and were able to extract. However, the loot drop could not be reached.

Hey there!

Sorry for the delay!

Has this happened again on any subsequent runs and do you happen to have any images or clips from that time showing the loot drop as unobtainable?

Thank you!

Originally Posted by Kyle477
As the title says, I purchased the gunner special for premium credits and when I try and activate it, it’s still locked, I’ve paid to use special and now can’t ... can someone help please

Hello there,

Sorry for the delay and to hear you're having issues.

Please contact us through our Supp... Read more

Originally Posted by olaf-11
Good day!
I'm having the same problem with «DLC: Aero Tycoon» challange not displayed in Uplay . Please, help me

Hey there,

Thank you fo... Read more

Hey there guys,

This issue should now have been resolved and compensation has been distributed to eligible players.

You can read this update from the team here.

... Read more

Hey there guys!

You should be able to access these settings in-game now;

Select the Club tab > Your Club name > Select the Gear / Pen icon to open your Club Settings.

There will be several fields for you to open into to choose your respective Club images.

I hope this helps!

Thank youreaby for your post too and further assistance!

Originally Posted by Utaa_TM
Hi,
I wanted to apply my team's skin but when i did it, it doesn't work, that gave me the default skin (France for me), all the others skins work for me, and for all my team, this skin works for us.I downloaded it and try to apply in another club but same problem.I tried to edit it and my game crash all the times. Can you help me for this bug ? Any issues ?
Thanks for reading,
Utaa

Hey there Utaa_TM,

Welcome to the Forums, sorry to hear you're having issues!

If this a completely custom skin you're trying to upload and apply?

Would it be at all possible to capture any images or screenshots showing what you ... Read more

Originally Posted by kick2thaFACE
Does anyone know how to access my completed weekly challenge history? Is this accessible anywhere?

Hey there kick2thaFACE,

Welcome to the Forums!

I'm afraid there isn't' currently any way to view your Weekly Challenge history, however I can pass this onto the team as feedback!

If there's anything else we can answer or help with just let us know!

Originally Posted by Kakoiw
I got that chain icon red almost every round other people to.. the one that represents host isues... Since shadow kegacy

Hey there,

I've responded to ... Read more

Hey there guys,

Sorry to hear you're having connection issues and warnings in-game.

Have any of you attempted any connectivity troubleshooting since this began to see if there any changes or improvements?

Give these steps a try and let us know how you get on!

Originally Posted by reaby
I experienced the same today, AND I have a crashlog as well. I think it's a netcode problem with warmup.
This crashlog is after pressing multiple times retire after car was at finish after start.

Thing is it seems to be somewhat random and can be difficult to reproduce.
Can you try this witht he QA team:

1. setup local server, with a local network and internet players.
2. setup gamemode so it's timeattack (or rounds).
3. the bug for me and few others as well on my server happended during WARMUP.
i think best would be to use long warmup durations for while trying to reproduce.

After few maps with warmups (seen at the log file attached) the cars randomly started to appear to finish block.
AT th...

Read more

Originally Posted by SmallJager
El día de ayer me encontraba subiendo mi pase ya en lvl 62, quería comprar los últimos niveles, teniendo los créditos mas que suficientes, pero no me dejaba conectar mi cuenta para comprar hasta recién hoy, no pude comprar los niveles, siendo que los créditos que recargue eran justamente para eso.... por favor alguien me puede ayudar....

Hey there!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do!

Alternatively, you can open a ticket through or ... Read more

Hey there guys!

Sorry to hear you're having issues!

Do you get any particular error messages when you crash?

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more

Originally Posted by Squattangent0
The mid season patch is coming out soon, and the patch notes didn't say that tachanka is going to be included, so is he coming in this patch? if not, is he still scheduled to come out this season? and why does ps4 get it earlier than Xbox, from what i can tell this is the first time the console updates haven't released together, and Xbox gets it a week later?

Hey there Squattangent0!

The Tachanka rework is currently available on the PTS, however we don't have a current date as to when it's expected to become available in the Live Server, however you can read in the latest ... Read more

Hello guys,

I'm sorry to hear you're encountering these players in-game.

DDOS incidents are something that is being taken very seriously by the game team, which you can read more on here.

We also welcome any reports or evidence people have that can be used toward the appropriate sanctioning of these players.

If you encounter these players in-game please contact us through our Support Site or ... Read more

Originally Posted by sharmroh
[IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG][IMG]C:\Users\sharm\Desktop\Division[/IMG]C:\Users\sharm\Desktop\Division.

Hi i have tried to include above pictures for you to further investigate this for me. Although seems like something is not right with above attachments, please help i really want to get this problem address and resolved in timely manner please!!!!!

Hey there,

We're unable to view those files.

If you're able to upload your clips or images to a hosting site such as YouTube or Imgur and post the links, we'll be able to take a closer look.

Thank you! ... Read more

Originally Posted by F-Y-Y-F-F
Ubi-TheBerry, is this affecting players universally or only some players? When the people at Ubisoft play Lone Wolf does it happen to them?

Can you give us any further info on the issue other than you are looking into it?

Hello F-Y-Y-F-F,

As this is being investigated by the game team themselves, I'm afraid we don't have any further details to disclose at this time.

Any additional news or information we receive, we'll be sure to post here!

Originally Posted by Xevhh
my username is Xevhh i play on pc and my operator stats are not updating. My kd is changing but my operators stats arent is there anything I can do to fix this?

Hello!

This is still under investigation at the moment, I've passed your details onto the team!

Sorry for the inconvenience!

Originally Posted by F-Y-Y-F-F
Thanks.

Have you played Lone Wolf? Does it happen to you?

Hey!

I myself have certainly experienced this in-game when playing Lone Wolf, as I'm sure plenty of the game team themselves have come across it.

Rest assured they are looking into this and what can be done to try and resolve it.

Watch this space for any updates as we get them, thank you!

Originally Posted by Katje-Katrien
Hello,

A strange thing just happened. I was busy playing a game and suddenly some notification popped up.

A least 5. But I didn't unlocked, redeem those myself.

Greetings,

Katje-Katrien

Hello there,

Would you be able to confirm exactly which rewards you were notified about?

Hello,

We do not have any further information or updates on the issue at this time while it is still under investigation.

If we receive any further news, we'll be sure to post it here.