Ubi-Viral

@ermi91 Thank you for getting back to us with the images, these are perfect.

Does the progress track for the Combat Master Merit or does it show one of the requirements as not being met but it is simply not tracking?

I ask as there is an ongoing issue with the Combat Master Merit progress not tracking.

Thank you.

@xmdead Apologies that you feel this was a canned response, I simply was wanting to find out if you had done the basic troubleshooting so that we could look to gather system files from you if you had.

Crashing and freezing issues are complex and can be caused by a number of factors, hardware and software related. Each issue unique to each player. Therefore we do the basic troubleshooting then get system files to try and rule out your system as a contributing factor to the issue.

If you wish to look into this further with you we will be more than happy to help.
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@lilshortcakes Hey, thank you for getting in touch and sorry to hear that you are having issues with donations.

In order to look into this further could you please provide us with some issues showing this issue happening.

Thank you.

@mr-norway That is awesome to hear. If you need any further help please do get back in touch.

@julien_pennes Hey! Thank you for getting in touch about your Clan reward.

You should receive a Clan Cache if:
- You have joined your first clan OR been a part of the clan for more than 7 days,
- The Clan reaches at least one milestone (bronze, silver, gold)

How long has your clan been created for and how long did you join? Also is this your first clan or have you been part of another clan before?

@raucey Thank you for your reply. Apologies but I did forget that it is against the forum rules to report cheaters here.

Can we ask that you contact us via a private message on our social media channels here:
 
Facebook
 
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@rage_therapy Thank you for your reply, apologies I did mean Local Reflection Quality as pointed out by ...

@mr-norway Hey! Please follow the advice posted by Aced_100, if you need any further help please reach back out.

Thank you.

@Aced_100 thank you for your help with this!

@noxious81 Hey! Thank you for your help with this.

@denndeg Hey! Thank you for getting in touch.

This issue should be resolved, however as you seem to still be having it, please answer/provide the following:

An image of your equipped gear
Do you have a stable internet connection or do you have frequent lags or disconnects?
How often does this issue happen?

Thank you.

@echolecter Hi there, thank you for getting in touch about the issues you have been having.

You mention that the live services do not get delivered on time, are you referring to in-game lag?

You also mention that you are getting an Echo error message, have you tried the steps here?
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@garlic_bulb Hey! Thank you for getting in touch about Blueprints and Kneepads.

Can you specify which Blueprint and Kneepads are you referring too? Is it the Sawyers Kneepads?

Thank you.

@s-skins-s Hey! Sorry to hear that you have experienced cheaters. It is clear that you are frustrated by this and this is not what we like to see.

We ask that you report cheaters via the links we provide as it is more confidential as posting a cheater report on the forums is against forum rules.

Rest assured we take all cheater reports seriously. If you have any to report please do get in touch with us directly.

Thank you.

@glikokol Thank you for your reply and brilliant to hear that you managed to get this cleared. If you need anything else please get back in touch.

Thank you.

@transpose-x Apologies that this issue is ongoing for you. We do wish to look into this with you and ask that you please contact us directly from the links posted above.

Thank you and apologies for the inconvenience caused.

Hey folks, we appreciate your comments on the design of this and will happily pass them on. If you need further help please let us know.

Thank you.

@sevennvd Hey! Glad to hear that this issue is now resolved for you. If you need anything else please get back in touch.

Thank you.

@mickpich Hey! Sorry to hear that the game keeps stops responding. Thank you for the image.

What troubleshooting have you done so far for this issue? Have you tried the steps here?

Thank you and we look forward to your reply.

@txdieselkid I mean.. I don't know how to respond to this...