Ubi-Viral

@n3mb0t Thank you for your reply and input into this issue, it is appreciated. The images are still useful to us.

At the moment this issue is still ongoing and being looked into.

Thank you for your patience.

@robds71 Hey! Thank you for reaching out about this Cache bug. We are aware of this issue and the key should instead drop from a white box situated inside the room where you need to destroy the power board in order to access it.

You should be able to try to get the key from the white box in another player's session. Can you let us know if this works for you please?

Thank you.

@satyridstream Hey! At this time we are still looking into this. Some players have reported that fast traveling to a checkpoint or main mission, then back, then allows you to see her offered items. Can you confirm if this works for you please?

@beauknows147 Hey! Sorry to hear that you are missing items in-game. This does seem rather strange behavior.

Can you confirm what level of agent you are playing in-game?

Have you changed the platform at all since beginning to play?

Is all the content still missing even after a restart of the game?

@noxious81 Thank you for letting us know this additional information. Hopefully it will help others.

@noxious81 Hey! Thank you for the additional information and help with this!

@rikyrogue Hey! Thank you for your suggestion in terms of the use of mouse and keyboard support on PS4/PS5. I will pass this feedback on.

@USASgtNickFury Thank y...

@cyl070716 Hey! Thank you for reaching out in regard to your ban and feedback on the support you have received.

I am afraid we are unable to help with bans over the forums.

I am happy to pass on your feedback about the support to the relevant teams.

We wish you all the best in your future gaming endevours.

Thank you for your time.

@fire_brand03 Hey!

Thank you for getting in touch about the download files. The additional download in Ubisoft Connect will be updates to the game and I am afraid that there is not a way to avoid these.

I am happy to pass any feedback you have on to the Rainbow Six: Siege team.

Thank you for your time.

@vilaern Hi there. Sorry to hear that due to these issues you have been receiving abandonment penalties due to these issues.

Thank you for the video, this is greatly appreciated.

I am afraid that we are unable to remove these bans. I will however pass on your feedback to the Rainbow Six: Siege team.

If you need anything else please let us know.

Thank you.

@k0tsturm Hey!

Apologies for the delay in responding to you and sorry to hear that you are experiencing varied loading times when the game is installed on an SSD.

Thank you for doing the checks that you have done. I would like you to please verify your game files to see if it helps. You can find how to do this and some other useful steps here.

If the issue continues after this please let us know what model SSD you have.

Thank you.

@umadgamer3 Hey! Apologies for the delay in responding to you and sorry to hear that you received a ban due to a disconnect.

I am afraid that there is no way to override these bans.

If you need anything else please let us know.

Thank you.

@sockeyelachs Thank you for providing this additional information.

@ZilboMumberthrx Hey! As advised by @Asterix201252 we are investigating this already.

There is currently no workaround but our team is currently looking into that issue.

Please keep an eye on the forums and the Anno Union ( ...

@jhammerstrike Hey! Thank you for getting in touch about VIP Keys. In order to investigate this issue further, would you be able to share some screenshots of what you see in-game?

Thank you.

@miirum Thank you. Did you manage to open a support case and attach your saves?

@wulle92 Hey! Thank you for getting in touch with your query about quest timers. I am afraid that there is no way to turn the timers off.

I am happy however to pass this suggestion on to the game team.

If you need anything else please get back in touch.

Thank you.

@manoelchapo Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.

@carnavalitis29 Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

...

@anais154 Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

...