Ubi-Viral

@bradleyconder1 Great to hear that this is now working correctly for you.

If you need anything else please let us know.

Thank you for your time and have a wonderful Christmas.

@sw444m Hey! Can we confirm that this query is now resolve so we may close this thread?

Thank you.

@airpilot88 Hey! We understand your frustration when things like this happen, however, we ask that you please be respectful in your replies.

I have checked the link that you have posted and you have put a lot of unnecessary swearing into it, personally, I would advise you to edit this and be more critical and constructive about the issue and the changes you feel need to be made. The more detailed constructive information you give on R6 fix it the better.

Thank you for your time.

@reylirious Hey! Thank you for getting in touch about the issue you are having with being removed from a match.

Please never share your email address or account information in a public space. I have removed them for your safety.

In regard to this issue, what is the exact error message that you receive when you are removed from a match?

I will also pass your feedback on about MMR distribution when playing against a cheater.

Thank you for your time.

@ayazami_ Hey! Thank you for your reply and sorry to hear that you have received another sanction. You mention that you have already manually set your Data Center. Did you open the text file as an Admin to change this?

In regard to the authentication process, I am afraid that this is not something we are able to share in order to maintain the integrity of the game.

...

@doc_luv Hey! Thank you for reaching out about this and I am very sorry to hear that you and your friends have experienced this crashing issue that appears to have been caused by another player.

So we can get a clearer image of what is happening, please answer the following:

You mentioned that all of your games crashed, did this include the enemy team?
Did you or any of your friends receive an error message or code when this occurred?
You mentioned that in event viewer there was an application that did not have security permission, does it say which one i...

@jelacar I am afraid we are unable to share details of the workings of the system. We are happy to pass any feedback that you have on though.

Thank you.

@applesin-er Sorry to hear that you have decided to uninstall the game. If you do wish to continue looking into this please do get back in touch.

Thank you.

@naruto-one Hey! Sorry to hear that you are getting this error code. In order to troubleshoot this please try the steps here.

If the issue continues, pl...

@borodatiumujik Thank you for this additional information. Did you complete the troubleshooting steps that were sent?

@skrzymir Brilliant to hear that you are no longer crashing.

If you need anything else please get back in touch.

Thank you.

@ssant0ryu @Spang1es Hey! Can we ask that you both please try the following:

Goto the "Ubisoft Game Launcher" Folder, rename "overlay64.dll" to "overlay64_old.dll" and...

@generalxace Hey! Sorry to hear that you have been experiencing audio issues.

In order to troubleshoot this, please try the steps ...

@c0req7 Hey! Thank you for getting in touch about this request. I am afraid the forums are for providing feedback and suggestions.

I am sorry to say but it is not possible to give you back your SHD.

If you need anything else please let us know.

Thank you.

@adrian-11 Hey! Just wanted to say thank you for helping out here.

@warfare2023 Thanks for letting us know this.

@boomslang Hey! Rest assured the in-game reports get forwarded to the relevant teams. We take the integrity of our games seriously, these reports are greatly appreciated and have been forwarded.

If you have any further reports feel free to get back in touch.

Thank you.

@sasorisan1 Ah sorry to hear that it is not what you are looking for. We will pass your feedback on to the game team.

If you need anything else please let us know.

Thank you.

@panosdier Hey! Sorry to hear that the game is crashing for you.

In order to troubleshoot this can you please try the steps here?

If the issue continues after this please let us know.

Thank you.