Ubi-Viral

@carlosart1989 Hey! Thank you for your reply. We will certainly pass this feedback/suggestions on for you.

@myrdhyn74 That is great thank you. We will update you as soon as possible there.

@sasorisan1 Hey! There are some guides online, I am unable to recommend any however.

As @xcel30 mentioned there are some tip sections in the game also.

@jrgames55 Hey! Thank you for your patience whilst we have looked into this for you.

As long as you have linked the correct Ubisoft Account to your PSN Account, you should be good to go.

If you need anything else please let us know.

Thank you.

@azorgrath Hey! Thank you for your reply and sorry to hear that this issue is continuing with other games like UNO.

It does seem strange that this is happening in other games.

Can you try running Windows in safe mode with networking and see if the issue continues. You can find how to start Windows in safe mode with networking ...

@zikolas Hey! Sorry to hear that you and other players in Brazil have been experiencing connectivity issues.

Thank you for the image and the troubleshooting that you have done is greatly appreciated. In regard to this issue, we do ask that you first try the steps from our troubleshooting guide here.

If this issue continues after this please let us know.

Thank you.

@maniamaster_tm Hey! Sorry to hear that you are also experiencing this issue and thank you for sharing the workaround.

Hopefully, this will help others with the same issue.

@azorgrath Thank you for your reply and sorry to hear that this issue has gotten worse.

Thank you for the image, what resolution are you running the game at and do you have any background applications running?

If so can you please close them and see if only running Siege helps improve the FPS.

Thank you.

@xcel30 Thank you for letting us know this.

@CristinaAna08 I am afraid it is not possible to transfer content between different platforms, however cross-progression ...

@mandalorianguy Hey! Thank you for your reply and thank you for the video, this is most useful. I did link some troubleshooting to try above, did you do this?

I understand that you feel this is server-side but in order to determine this we do ask that you try those steps so we can rule out your connection being a contributing factor.

We will certainly pass on your suggestions about adding a player count or removing the estimated wait time.

Can you expand what you mean about the typing issues on mobile as this is not something I have come across pe...

@luckysethen Hey! Thanks for reaching out about Keyboard and Mouse in Rainbow Six: Siege on console.

I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game. This is a complex topic involving hardware, live services, and security.

We are working to deliver a global and reliable solution for detection, but do not have more info to share yet as investigations are ongoing.

We appreciate your suggestions and will pass these on to the game team.

Thank you for your time.

@erkek2000 Thank you for your reply. I appreciate you letting us know how to reproduce this.

I have reported this as still happening to the game team and once we have an update we will reach back out.

Thank you.

@jrgames55 Hey! Thank you for getting in touch. At the moment we are unable to confirm this, however I have reached out to the game team for clarification on this.

Thank you.

@tyrolek If you need anything else please get back in touch.

Thank you.

@opmatse Hey! Sorry to hear that you are experiencing this issue and thank you for the steps that you have done so far.

Can you please provide us with your system specs?

Do you have the game on an SSD or HDD and is it on the C drive?

Thank you and we look forward to your reply.

@erkek2000 Sorry to hear this. Could you provide a video showing this happening please?

@peti0824 Thank you for getting back to us and we are happy to hear that you managed to identify the cause of this issue.

We advise you reach out to F-Secures support to help you add this game to the whitelist - https://www.f-secure.com/

If you need anything further please let us know.

Thank you.

@daisy_ridley120 Hey! Sorry to hear that you have also been experiencing this issue. There could be several reasons for this issue to occur so it can be difficult to resolve.

You mentioned that you used the Ubisoft store instead. Just wanted to check do you therefore need help with this issue still?