Ubi-Viral

Hey!

I am afraid we do not support player reporting on the forums. as such I have removed the link from your video.

In order to report this, you can contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hey, raulrebrean!

This seems rather strange. Can we ask that you please re-install Ubisoft Connect from here and try again.

If it still happens please let us know.

Thank you.

Originally Posted by tropicalhades
i tried turning off raw imput but it didnt work. and instead om mnk being displayed it shows controller being displayed. however, i can still rotate my camera with the mouse just none of the buttons on the mouse or key board work besides shift+f2, heck not even esc works

Hey, tropicalhades!

Can you upload your system files and send the case number here please. You can find how to do this HERE. ... Read more

Originally Posted by eTwisted_Vision
And also my sound is up in the game to where I should be able to hear very clearly.

Can you confirm the model of the headset that you are using please? Is it connected via USB, AUX or Bluetooth?

Hey! Sorry to hear that you are encountering this issue.

Can we ask that you please try verifying your game files: https://support.ubisoft.com/en-US/Article/000060529

If the issue persists please let us know.

Thank you.

Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Hey, chicagozz.T5!

Welcome to the forums. We are aware of this issue and are actively investigating it. At the moment there is not a time-frame for when this will be resolved I am afraid.

Apologies for any inconvenience caused.

Thank you.

Hey, Dankblue!

Sorry to hear that you are experiencing this issue. Are you getting a message that you are being kicked at all? This sounds more like a disconnection than a kick.

Hey, DinoDarkstorm!

Welcome to the forums and sorry to hear that you have experienced this issue. In order to resolve this please contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Hey, Mike4106!

Welcome to the forums. We are aware of this issue and are actively investigating it. Apologies for any inconvenience caused.

If there is anything else we can help you with please do not hesitate to let us know.

Originally Posted by Floyd_GodTier
Also I should mention I have got no software installed that could potentially be conflicting with it such as msi afterburner or Rivatuner. I have also tried uninstalling and reinstalling my drives.

Thank you for getting back to us about this. Can you send us your system files in a support case so we can look further into this please. You can find how to do this HERE.

Once done please reply back here with... Read more

Thank you for your patience. Can you please now check your game again and confirm the amount showing?

Originally Posted by Mavuh
worked

thanks for the reply

Brilliant! If you need anything else please let us know.

Thank you.

Hey, Bessas.!

As advised by Kulerrro this is a visual bug and on the server side you are still getting these.

If there is anything else that we can help you with please let us know.

Originally Posted by vahidlp
same problem body!

Hey! Can you clarify what you mean sorry?

Hey, jentie2008!

Welcome to the forums and sorry to hear about your ban. We are unable to assist with bans over the forums, however, please provide your case number and I will check the status of your case.

Thank you.

Hey, eTwisted_Vision!

Welcome to the forums and sorry to hear that you are encountering this issue. What do you have the audio settings set to in-game?

Are you using a headset or is sound through a TV/Monitor/Speaker?

Hey, Floyd_GodTier!

Welcome to the forums and sorry to hear that you are encountering this issue. Can you try running the game in borderless mode and see if it still happens please?

If it does please let us know.

Hey, Mavuh!

Welcome to the forums and sorry to hear that you are encountering this issue. Can we ask that you try manually selecting your Data Center:

https://support.ubisoft.com/en-gb/Article/000060594

If the issue persists, please let us know.

Thank you.