Ubi-Viral

Hey everyone! The issue has been reported and is being investigated. 

Could you please make sure that the option is activated in the game's settings? Here are the steps: 

Options -> Gameplay -> Photo mode -> On

If you are on PC or PS4, we would appreciate if you could forward a copy of your save. This will help in our investigations. You can find some instructions on the link below:

https://support.ubisoft.com/Article/000080981

Thank you and apologies for any inconvenience that this issue has caused.

Hey everyone! The issue has been reported and is being investigated. 

Could you please make sure that the option is activated in the game's settings? Here are the steps: 

Options -> Gameplay -> Photo mode -> On

If you are on PC or PS4, we would appreciate if you could forward a copy of your save. This will help in our investigations. You can find some instructions on the link below:

https://support.ubisoft.com/Article/000080981

Thank you and apologies for any inconvenience that this issue has caused.

Hey Anan_Isapta,

Thanks for reaching out to us.

Regarding your issue, this forum is for Assassin's Creed Odyssey issues.

The main Assassin's Creed Valhalla forums can be found here.

Do let me now if you run into any issues with posting on the new forums.

Hey grantkelleher,

Thanks for reaching out to us.

Regarding your issue, this forum is for Assassin's Creed Odyssey issues.

The main Assassin's Creed Valhalla forums can be found here.

Do let me now if you run into any issues with posting on the new forums.

Hey, HelpfulHail!

We are aware of this issue and it is actively being investigated. Apologies for any inconvenience caused.

Originally Posted by bl2bl2
exact same thing here, can't repley missions either up to level 30. As i didn't bought the WONY expansion this severely hampers my game.
This started with the update at the beginning of december

Hey, bl2bl2!

At the moment this issue is still being investigated. Once more information is available it will be shared on the forums.

Thank you.

Originally Posted by bl2bl2
yes I see it now, this works for me. Thanks for the work around.

Awesome to hear that the workaround helped you with this. If you need anything else please let us know.

Hey, natteulvendk!

Thank you for reporting this to us.

The issue should now be resolved.

If you are still experiencing it, please provide us with screenshots or a video showing this issue occurring, we can then pass this to the Dev team for further investigation.

Originally Posted by echolecter
Whenever you start playing this game in hardcore mode for first time you will run into few surprises and how enemies respond to and fight players. But having played the game with 4 characters before going into hardcore I can only say it is very easy. Completed all the (side or main) mission and other activities, used the revive hive once so far. Currently at SHD watch level 20+ and slowly working my way up to 1K. You can identify hardcore players (if present) in public spaces, they have the orange HC icon in their name bar. They are also the only players you can team up with, normal players can't join your game.

Funny reply from Ubi-Litten knowing that this mode is still in 'BETA' phase (after all this time). Or otherwise said, just a ver...

Read more

Hey, Svenchen.!

Welcome to the forums and sorry to hear that you have experienced this issue. Can we ask that you try the steps from the link below please:

https://support.ubisoft.com/en-gb/Article/000061047

Should the issue still persist, please get back in touch and we can look into this further with you.

Originally Posted by ImJeison
I was able to play on the same console on a different account with no issue. I told my friend who I play with to try to play on my account. He was unable to play due to the same error, but when he logged in on his account, he was able to play without any issue, and they are here telling us to try all the troubleshooting for nothing because that is an issue on their side and they know it.

Hey, ImJeison!

Sorry to hear that you are still encountering this issue. It does seem rather strange that this is occurring on your account but not your friends on the same console.

Can I ask who is your Internet Service Provider? ... Read more

Hey, He_Can_Kapkan!

Sorry to hear that you have not received your weapon skin. We are unable to see the images that you have uploaded. Can you try to upload them again please?

I have checked and can see that there is an Epic account linked to your account already. To unlink this on our side you will need to contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Originally Posted by Dankblue
I'm sure it says kicked by the console, and i can't reconnect because it says I don't have connection with the server, even when I am sure I have connection

Can we ask you to provide an image of the error message you get please?

Hey! Sorry to hear that you have experienced this issue and thank you for the troubleshooting steps that you have done so far.

You mentioned sending us your .NFO files, however we need the .txt files of your system files. You can find how to submit this to us here: https://support.ubisoft.com/en-US/Article/000061449

Once uploaded please provide your case number here and we will take a look. Thank you.

Hey, Penguinohitman!

If you have Rainbow Six: Siege on Ubisoft Connect as the Ubisoft version you would need to purchase the game again on Steam in order to have the Steam version.

You can add a non-Steam game to the Steam library though, however not sure if this will work with Rainbow Six: Siege.

Hey, drummann999!

Welcome to the forums and sorry to hear that you are experiencing this issue. Can we confirm you have the Steam Overlay enabled:

Open the Steam client and navigate to the Steam > Settings/Preferences > In-game tab. Check the box next to Enable the Steam Overlay while in-game

Once done please try to purchase the credits again.

Thank you.

Originally Posted by raulrebrean
I re-installed the app. The thing is that when Im launching the game, the ubisoft connect shows up asking for that key, which means it my accounts are linked, aren't they? On the other hand, on the ubisoft app shows that the only account linked is my steam one. How do i unlink my epic games and then link it again to my ubisoft account?

You can find how to manage your linked accounts here: ... Read more

Hey, CAP-Gandalf.!

Welcome to the forums and sorry to hear that you are encountering this issue. Can we ask that you please try the steps from the link below

https://support.ubisoft.com/en-GB/Ar...at-the-moment/

Should this issue continue please let us know.

Thank you.

Hey, LevelOneRat!

Welcome to the forums. This seems rather strange that after installing on an M.2 SSD you are getting heavy FPS drops. What sort of FPS are you seeing?

Also please make sure your OPERATING SYSTEM is UP TO DATE.

Let us know if this helps please.