Ubi-Viral

Hey, dcorock!

Welcome to the forums and sorry to hear that you are experiencing this issue. Thank you for doing the troubleshooting you have done this far.

Can we ask you to also try the following connectivity troubleshooting here.

If the issue persists please let us know.

Thank you.

Hey, Dirty_Bathrobes!

Welcome to the forums and sorry to hear that you are experiencing this issue. Would you be able to provide an image of what you see please?

Also do you have the Steam overlay enabled?

Open the Steam client and navigate to the Steam > Settings/Preferences > In-game tab. Check the box next to Enable the Steam Overlay while in-game.

Hey, furlss!

Welcome to the forums and sorry to hear this has happened. Do you see the download icon in Ubisoft Connect?

Originally Posted by JackMcDevin
The problem once again occurs with the new "legacy" limited time game mode

Sorry to hear this, JackMcDevin! Have you done any troubleshooting for this?

Originally Posted by Tyblean404
This didn’t work whatsoever for me. Please tell me you guys have a solution for this because it’s irritating

Hey, Tyblean404!

Sorry to hear that these steps did not work for you. Can we ask you to also try the following:

Run Steam as Admin:

Right-click on the Steam icon on your desktop
or Navigate to your Steam folder and right-click Steam.exe
Select Properties
Click on the Compatibility tab
Check Run This Program As An Administrator
Click the Apply button
Click the OK button

Run Ubisoft Connect as Admin:

... Read more

Originally Posted by Darcyz20
i already contact with them but it seem i still not get any reply, it has been 3 days. Can i know how long it usually take?

Apologies that you have not had a response yet. What is your case number?

Hey, LowestMedal!

Sorry to hear that you are experiencing this issue. Are you able to lower the settings to medium and then turn V-Sync off to see if the same thing happens?

Hey, Dankblue!

Sorry to hear that you are encountering this issue. We would advise you try the steps from the link below:

PS4

Xbox One

If the iss... Read more

Hi, TyterraTyson!

Welcome to the forums. I have checked your account and can see that you did unlock Capitao with the Christmas pack and before this, you did not own Capitao.

It is not possible for the system to give you an Operator you already owned.

Originally Posted by Alexandros323

Thank you for this image, can you confirm the current amount of Renown you have in-game by providing a full screenshot also please.

Hey, beg__!

Welcome to the forums and sorry to hear that you are encountering this issue.

Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

Ubisoft Connect
... Read more

Hey, Raytheon...!

Sorry to hear that you are encountering this issue. If you wait 5 minutes after closing the game does the RainbowSixSiegeVulkan process still show?

Hey, ppili12!

Welcome to the forums. Sorry to hear that you are encountering this rather strange issue. Would you possibly be able to take a video of this happening and send it here?

Hey, Mads.AGRV!

You can next change your username on 27/12/2020

Please let us know if you need anything else. Thank you.

Originally Posted by Capitao_Crunchy
so it's just another weird visual bug?

Hey, Capitao_Crunchy!

This is indeed a visual bug that we are aware of and looking into.

Hey, Exetentzz!

Sorry to hear that you are encountering this issue. Can you provide an image of the message that you get please?

Hey, LUCIFER_is_BACK!

Sorry to hear that you are encountering this error. Can we ask that you try the steps here.

If the issue continues please get back in touch.

Thank you.

Hey, NuubbyTuubby!

This seems rather strange. Have you tried resetting your default settings?

What kind of mouse are you using? Have you tried a different mouse also?

Hey, ToR.Na.Do!

Welcome to the forums and we will be happy to look into this for you. Can you confirm you have done the following:

Open Control Panel.
Click on Hardware and Sound. ...
Click on Devices and Printers. ...
Click the Mouse option.
Click the Pointer Options tab.
Under the "Motion" section, use the slider to adjust the speed sensitivity. ...
Click the Apply button.
Click the OK button

If this does not work please let us know.

Thank you.

Hey, Icarryitbig!

Sorry to hear that you are missing your Twitch drops. In order to investigate this further can you please get in touch via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more