Ubi-Viral

Hey, SitaNVGS!

Sorry to hear that you are receiving higher pint than normal. Can you confirm which platform you are playing on please?

Hey!

Sorry to hear that you are experiencing this issue.

If a Weekly Challenge is not recording your progress, we recommend following our connectivity troubleshooting FAQ:

- PC: https://support.ubi.com/en-GB/faqs/000023138/
- PS4: https://support.ubi.com/en-GB/faqs/000024362/
- XB1: ... Read more

Originally Posted by denvx.
If you experience same issue, please contribute it on R6Fix https://r6fix.ubi.com/live-server/LI...vers_and_ping/

I reported it but it needs 10/10 to be confirmed......

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Originally Posted by Panobato17
I have the same bug, but it looks like only the end screen is bugged; it still gives you the renown from the challenges, but the end screen shows a 0 for it for some reason. Since you get the renown anyways its no big deal though.

Hey! We are aware of this issue and it is a visual bug, you are still being awarded renown on the server side.

Originally Posted by qqruza_
Did you even bother looking at his screenshot? Daily challenges give 0 score since the start of the season.

Thank you for your input, I did look at the screenshot and the information provided was in relation to troubleshooting challenge issues.

Originally Posted by RucisRicus
Hey Ubi-Viral!

Thanks for reaching out. Sadly I haven't got a single reply from the Ubisoft Facebook Support chat since sunday, but I managed to open the regular support chat this evening, and talked with Ubi-Guardian. We couldn't figure out the reason, he/she asked to record the issue on video next time, it arises.
I've succesfully recorded the issue (sadly the problem is keep returning) and contacted an other Support collegue of yours.
Now I got this as a "possible solution": ...

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Hey, IlIIlllIIllIlIl!

Welcome to the forums and sorry to hear that your account was banned. Can we ask that you contact us via a private message on our social media channels:

Facebook

Twitter

Alternatively you can contact us on a support case ... Read more

Originally Posted by ViosKy.
hi, my account id is ViosKy. i wanna know how much time left for me before i can change my id
Thanks.=)

Hey, ViosKy.!

You can next change your username on the 27/08/2020

Please let us know if you need anything else.

Thanks!

Originally Posted by Lomdotzip
I have done that but it does not work. I don't think its a setting issue because I have tried resetting to the default settings and the only issue is I can't move my mouse to look around though I can still shoot and move my operator.

Are you able to try with a controller and another mouse?

Hey, Lomdotzip!

Welcome to the forums. To resolve this issue can you please navigate to the following folder:

Documents > My Games > Rainbow Six - SIege > (ID) > GameSettings.ini

Once there you need to delete the GameSettings.ini file. Please then restart your PC and launch Rainbow Six: Siege once more.

If the issue persists, please let us know.

Thank you.

Hey!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Thank you.

Originally Posted by Iacob_Florin
Yes, I did try the steps you offered me in my post. The problem still persists.

OK following the information above, please provide us with your system files. Once done please reply back here with your case number.

Thank you.

Originally Posted by Iacob_Florin
I have the same problem too. I even reinstalled Windows because I thought it might solve it, but it didn't. I still get freezes and sometimes crashes.

Were you able to try the steps that I advised above?

Originally Posted by Iacob_Florin
I managed to send my problem to the Live Chat section 3 hours ago. I'll wait for the staff to reply.

OK perfect. Thank you!

Originally Posted by Six_quarantine
Protected everything and everything came. If in the game itself you have not yet defended, then try through https://club.ubisoft.com/ to complete the test

Are you still needing help with this?

Originally Posted by Valus_Ta-aurc
My challenges are not progressing.

really annoying as i want to get the kali sniper skin from the birthday challenge! but none of my destroyed gadgets are counting!!!!!!!!!!!

never happened until this week so why now???

same issue with the win 8 rounds with sas, not moving at all.

restarting pc and logging in and out of uplay did not fix

Originally Posted by Six_quarantine
Same buddy...

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Hey, HarvestTheRobot!

Welcome to the forums.

If a Weekly Challenge is not recording your progress, we recommend following our connectivity troubleshooting FAQ:

- PC: https://support.ubi.com/en-GB/faqs/000023138//

You can also try logging in directly to the Ubisoft Club website to see if the Weekly Challenge is showing as completed there: ... Read more

Hey!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Originally Posted by Riccardo_ITA_
Username: Riccardo_ITA
Missing skin: Kali's Gift
Platform: PC
Screenshots: https://imgur.com/a/c9TorGD

Hey!

The rewards will be added to your account over the coming days. We ask for your patience at this time.

Originally Posted by m1T1k
Same, here. I sent you the screenshot.

Brilliant! We will be back in touch with you as soon as possible.