Ubi-Viral

Ubi-Viral



19 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by JayGuards
It’s still happening
Can you confirm if you have the game on an internal or external hard drive?

Originally Posted by vannsmackk
I was able to fix it by power cycling the Xbox and disconnecting my Ethernet cable and reconnecting.
Awesome to hear that you managed to get this sorted!

...
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Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey folks!

If you are yet to can we please ask that you try the steps from the link below:

https://support.ubisoft.com/en-US/Faqs/000026628/

If the issue persists please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, maximusplebPS4!

Welcome to the forums and sorry to hear that you are experiencing this issue. I understand that you do not feel this is your internet causing this to happen, however we do ask that you complete the steps from the link below so we can rule this out as a factor:

https://support.ubisoft.com/en-GB/faqs/000024362/

Once done if the issue persists, please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, LatinKingMaxo!

Welcome to the forums.

Sorry to hear that this has occurred for you. Can you confirm is anyone in your match unranked?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, jreid0035!

Thank you for getting in touch about this. Rankign and MMR is not just based on wins and losses. There is a lot of factors that are taken into account, you can find more information on how the ranking system works here:

https://support.ubisoft.com/en-Us/Fa...rk-in-R6-Siege

If you need further help please let us know.

In regard to your actual account stats I am afraid we are unable to discuss that here as this is a public forum. You can contact us via a private message on our social media channels here:

... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, rAshDecision_!

Welcome to the forums. Sorry to hear that you are experiencing this issue. Do you receive any error messages at all when this happens?

18 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, jokerkiller7160!

Sorry to hear that you are getting this error. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

17 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Squattangent0
i've noticed that doc is missing some uniforms 2
Thank you for your reply, can you let us know which console you play on please?

Are you sharing any of the content on your console also?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Mokiii.!

Welcome to the forums. Sorry to hear that you are having FPS issues. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, xdm9K3!

Thank you for getting in touch about the issue that you are having. Can you confirm which console you are playing on please?

16 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by piterpm
Are you able to play this video above? Let me know if you have problems with it
We can yes thank you. We have passed this report on to be looked into. At the moment we do not have any further information to share sorry.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by oO_HODOR_Oo
HAHAHAHAHAAHAHHAHAHHAAHHAHAAAAA

wrong (issue still exists)

LOL

but! check your renown on main screen before and after daily - it should add correctly. (for me it works at least)
There can be a delay and this sometimes does happen as a visual issue but reset assured you will always receive the Renown.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Zanthzak123
Yes i can confirm this is the issue i was playing with a friend and it happened it said i gained like 2500 elo after setting me back to 0 and the proof that i have is https://r6.tracker.network/profile/p...ge/mmr-history this is my MMR history so it shows that i went from 100+ to 25-35
Are any of the players in your game unranke... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, folks!

Sorry to hear that you are experiencing inverted audio. So we can investigate further can you please send us a private message on our social media channels with the answers to the following:

• The date/time at which the issue started appearing;
• The platform you are playing on
• The IP address of the PC/Console;
• The Country where you are located;
• Your Username/ID.

You can contact us on our social media channels here:

Facebook

... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Mar.coN!

Sorry to hear that you are experiencing inverted audio. So we can investigate further can you please send us a private message on our social media channels with the answers to the following:

• The date/time at which the issue started appearing;
• The platform you are playing on
• The IP address of the PC/Console;
• The Country where you are located;
• Your Username/ID.

You can contact us on our social media channels here:

Facebook

... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
OK, can you try contacting us via a private message on our social channels instead:

Facebook

Twitter
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by DoctorInspector
I have tried both options and there was no result, unfortunately voice chat is still bugged for me.
Sorry to hear this. Can we ask that you create a support ticket HERE.

Please include your system files. You can find how to do this ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by bahadrop-top
Ryzen 3 2200G, B350 chipset Mobo,8GB RAM
Thank you. In order to run Vulkan you need to have the following as a minimum:

AMD Radeon HD 77XX series or better.
Intel Gen9 (IX-6XXX, Intel HD Graphic 5XX) or better.
Nvidia GTX 6 series or better

What GPU do you have?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by bahadrop-top
It is only Vulkan. I use low-med graphic settings.
Could you provide your system specs please?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, bahadrop-top!

Is it only Vulkan that this happens in? What in-game graphical settings do you currently have?

Also what is your system specs?