Ubi-Viral

Originally Posted by Jaikon.
I attempted to replicate this possible fix to no avail, sadly. Having cleared buildings around the ship/mouth of the river, the ship repeatedly sailed all the way south, exiting the map and returning bugged.

I have rolled back to various stages of this quest, but playing through to attempt completion results in a bugged quest every time.

Sorry to hear that the workaround did not work for you. You would possibly need to start a new save all together I am afraid.

Originally Posted by Ellis655
I want to discuss something related to this forum, i am new here and i want to know the rules of this forum. Can anybody tell me about this?

Hey, Ellis655

Welcome to the forums. We are unsure as to why you posted this as a reply to this thread. You can find the forum rules here:

... Read more

Originally Posted by Daimkrysset
Hey Ubisoft, this has been under "investigation" since open beta afaik. How about either removing DX12 support altogether and optimize DX11 (because it runs like crap) or fix the issues in DX12 renderer. I've stopped playing Anno 1800 altogether since it's completely unplayable either way on my computer in it's current state.

Hey! We are really sorry to hear that you have stopped playing because of this issue. We will pass your feedback on removing DX12 support.

Originally Posted by danflorent
same problem here.. " quest bug and then results in this grey box issue"

Hey, danflorent!

Sorry to hear that you are also experiencing this issue at the moment this is still under investigation.

Originally Posted by RucisRicus
Thanks Ubi-Viral for the update!

You are most welcome

Hey, Da_Snak_Snik!

We recently experienced server degradation that may have caused this lag. Unfortunately we are unable to remove these bans even when caused by server degradation.

If this issue is still happening, could you please let us know what console you play on?

Thank you.

Originally Posted by IlIIlllIIllIlIl
ok I sent a message on twitter

Thank you, we will contact you back as soon as possible.

Originally Posted by denvx.
Yeah i agree, i lost many days and it's not even our fault, there should be recompensate for this.

I am afraid we do not have any compensation that we can offer at this time. If compensation was to be offered it would be sorted by the Siege team directly.

Hey, Nyx.FAUX!

Welcome to the forums and sorry to hear that your account was hacked. Can we ask that you contact us via a private message on our social media channels:

Facebook

Twitter

Alternatively you can contact us on a support case ... Read more

Hey folks, at the moment this issue is still being investigated. I am unable to provide a timeframe for a fix at this time sorry.

Apologies for the inconvenience caused.

Hey, bro-g27!

Thank you for getting in touch. I am unsure as to the issue that you are experiencing. Could you provide a video of it happening?

In regard to the account suspension I am afraid we are unable to remove this. You will be able to play again once the ban is over.

Thank you.

Hey, RebelToken263!

Sorry to hear that you are experiencing this issue. Could you provide a video showing this happening please?

Hey! Sorry to hear this is happening. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hey, ChrisK.-!

Sorry to hear that you are experiencing this issue with communication in Siege.

You can try the following troubleshooting steps, to see if it helps with this matter. https://www.reddit.com/r/Rainbow6/co...oubleshooting/

We would also ask you to follow our FAQ for issues with your in-game voice chat: ... Read more

Hey! Sorry to hear that you are both experiencing this issue.

Can we please ask that you take a video of this issue and send it here so we can pass it on for further investigation wit the Siege team.

Thank you.

Hey!

Sorry to hear that you are encountering this issue. I am afraid this is not an issue we can resolve on the forums. Can we ask you to reach out to us via a private message on our social media channels please:

Facebook

Twitter

Alternatively you can create a support ticket ... Read more

Hey, BravoTyler!

Sorry to hear that you are getting this error message. Which platform are you playing on? Does this happen if you try a different device or network?

Originally Posted by iAmMistaker
I am sorry, i actually got it , i tought it was from my chance, sorry for taking up ur time

Hey! Glad to hear that you got it!

If you need anything else please reach back out.

Thank you.

Hey, charuse!

Sorry to hear that you are encountering this error. Can we ask that you try the steps from the link below please:

https://support.ubisoft.com/en-us/fa...inbow-6-Siege/

If the issue persits, please let us know.

Thank you.

Originally Posted by RucisRicus
Is my timing bad?

Hey! This does indicate that chat is not open when you are trying to contact. Did you manage to message us on Facebook?