Ubi-Viral

Originally Posted by fl3oo0ojgklq
finally fixed by verifying files and found some files missing
https://support.ubisoft.com/en-GB/fa...-Game-In-Uplay

Awesome to hear that you managed to fix this fl3oo0ojgklq! Please let us know if you need anything else.

Originally Posted by oO_HODOR_Oo
i've got the same experience.

whether its TH or Multiplayer, does not matter.
screen flashes up for completed challenge, than i get 0 renown for challenges

what's going on? (ubi-random)??

Originally Posted by IDomxI


Why do I get 0 Renown when I absolve a daily Challenge?

... Read more

Hey, KingWilyn!

Welcome to the forums and sorry to hear that you are having issues with the installation of Siege. Can you please try the following:

Press the CTRL-ALT-DEL keys at the same time and select Start Task Manager
Find "InsHelper.exe" and end this process
Once you have disabled the helper, your download should be able to complete.

If the issue continues please let us know.

Thank you.

Hey, MandingoClapper!

Welcome to the forums. I am sorry to hear that you are experiencing these crashing issues and as a result receiving abandonment penalties.

I completely understand how frustrating this must be and we do want to help you get this sorted. I understand that you have already done some troubleshooting but can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more

Hey, Crazzitor!

Welcome to the forums and sorry to hear that you are having this issue. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hey, IgorBuriti!

Welcome to the forums. I am afraid we are unable to help with account related queries here as this is a public space.

Can we ask that you reach out to us on our social media channels via a private message:

Facebook

Twitter

Alternatively you can contact us on a support ticket ... Read more

Hey, FioF_!

Sorry to hear that you are experiencing audio issues. So we can investigate further can you let us know which platform you play the game on please?

Originally Posted by ArkanSweUtopia
I've done all of this but no changes. While in a round playing its only on my middle "main"screen but all kill replays etc, end of rpund mvp are on all three screens.

This is the only thing that has changed. all menus etc are the same

If you manually set a resolution does this still happen?

Originally Posted by SitaNVGS
I understand, but it still is somewhat of a disappointment. But as I have said, that's life.

Once again I am thankful for the confirmation that the Siege team is aware of the issue. Also, issue on R6Fix already has 9 of 10 reproductions, so hopefully it will be also recognized there. It seems like problem is limited to R6: Siege and few ISP providers.

Hopefully, it will not take too long to get fixed.

Hey, Apoligi.RBCK!

Welcome to the forums. I am sorry to hear that you have been banned. I am afaid we are unable to remove these bans.

In regard to getting kicked can you confirm which platform you are playing on so we can investigate further?

Originally Posted by M0r14rtyy
after last update i cant start rainbow , it wents to black screen . help please

Can you confirm what troubleshooting steps you have done so far please?

Originally Posted by Lion_Tacos
Thanks for your concern but after about 8 hours later I managed to get in now can play completely just fine.When I got in something was not right all my uniforms and headgears were unequiped
from all characters, I launched game from steam first it said it couldn't synchronize with server so I pressed try again then it passed.When I got in all headgears and uniform where unequiped,
Later I verified my game filed through the launcher.

Hey! Glad to hear that you are able to connect now. For the issue with all headgears and uniform being unequipped please try the workaround below to see if your issue resolves:

- Make sure Uplay is comp... Read more

Originally Posted by Lion_Tacos
I have one question,if i play on a different computer will my progress be carried out through this method for cosmetics.Note:This problem occured on my daily desktop with 20 Mbps internet speed.
I will try to do the work around a bit later currently very busy.

Your progress is saved server-side and your situations and loadout saved locally so you would have to set it again if you change PC.

Hey, NewSpark505!

Sorry to hear that you have been suspended due to a connectivity issue. I am afraid we are unable to remove these temporary bans.

We did have some server degradation recently that may have caused this. In regard to your lost ELO I am sorfry to say that we are unable to recover or compensate for this.

I would advise though that you ensure your connection is in the best health to play, to do this please complete the steps HERE.

Thank you.

Hey, Mad_Dog8762!

Thank you for providing this bug report. This has been passed on to the Siege team for further investigation.

At the moment this is all the information we have to share.

Thank you.

Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Hey, Shadowdude201!

Welcome to the forums and sorry to hear that you have been banned. I am afraid we are unable to remove these temporary bans and you will need to wait for the ban to finsih before being able to play again.

I understand that this is not the outcome you had hoped for and we do apologise for this.

If you need anything else please let us know.

Thank you.

Hey, kulls-Potato!

Welcome to the forums. Sorry to hear that your game is crashing on Consulate. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Thank you so much for the videos! They are a big help.

Can you try resetting your graphical settings to default please?

Originally Posted by mahdiawam900
Yes sir, but i don't know how to send it to you.

If you upload the video to YouTube and then send the link here please.