Ubi-Viral

Hey, Baraomau!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Hey, GotLivingDust1!

Welcome to the forums. Sorry to hear that you have been getting this error message. To troubleshoot this issue further can I please ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hey, Bsquad412!

Welcome to the forums and sorry to hear that you have not received your purchased operator.

I have looked over your account and I am unable to see a purchase of an operator for 20K. Which operator did you purchase?

I look forward to your reply. Thank you.

Hey, zagorjelalamela!

Welcome to the forums

I have gone ahead and added the TTS to your account, you should now see it in your Uplay PC Library

If you need anything else, please let us know.

Thank you.

Originally Posted by mr.deadhead83
Ubisoft if you don't remove my suspension I can't try to fix the problem and make tests. I can't make 1 test every 24hours, I will never fix this.

Hey, mr.deadhead83!

Welcome to the forums and I am sorry to hear of the issue you have been getting. I am afraid we do not have the ability to remove temporary bans. Once the ban is over can we please ask you to try the following in regard to your crashing issue:

Run the game with ... Read more

Hey, fishXD!

Welcome to the forums and sorry to hear of your long loading times. In order to troubleshoot this issue, I would recommend completing the steps from the FAQ link below:

https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

If you find that after completing these steps the issue persists, please get back in touch and we will be happy to look into this further with you.

Thank you.

Hey, folks!

Sorry to hear that you are experiencing this crashing issue. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hey, Amer.edits-IG!

Thank you for getting in touch about your ban on Siege. I am afraid this is not something we are able to discuss over the forums.

We would appreciate it if you could contact us via a private message on our social media channels:

Facebook

Twitter

Alternatively, you can contact us via a live chat ... Read more

Originally Posted by ExplicitlyVague
Hi there, I'm also unable to see and download the TTS server. May I please get some help as well?

Originally Posted by Smanly
Please add the test server to my account (Smanly) aswell.

I have been trying to figure out how to get access to the test server for nearly an hour now and this seems to be the only way.
Perhaps you would consider creating a request form and adding a link to it on the TTS update posts to make life easier for an...

Read more

Originally Posted by navysealxd_
Hello, i am a navy seal who was away for training. I let my son play in my rainbow account and he told i got perma banned for toxicity. I dont know if he was being toxic to fellow teammates or it was a mistake in the system. I am deeply saddened that i can't play anymore on this account.Is there anyway i can in contact with someone higher up to talk about it. Ive already made a case a qhile ahgo but didnt get a response for a whole week. Thank you for reading this.

Hey, navysealxd_!

Thank you for reaching out about your ban on Siege. I am afraid we are not able to discuss bans over the forums.

We would appreciate it if you could ... Read more

Hey, folks!

Thanks for reaching out about your ban on Siege. I am afraid this is not something we are able to discuss over the forums.

We would appreciate it if you could contact us via a private message on our social media channels:

Facebook

Twitter

Alternatively, you can contact us via a live chat ... Read more

Hey, DamantouLogan!

Welcome to the forums and sorry to hear that you did not receive your credits.

I have checked your account and can see that on the 26th July 2020 you purchased 1200 credits and these were applied to your account successfully.

I can also see that these credits were used to purchase the Battle Pass.

Is there anything else you need support with?

Hi folks.

The use of cheats is against the rules, I understand that you only had cheats installed on your system for use in other games. However BattlEye will detect any cheat files on your system and this is why the ban was applied.

I am afraid we are unable to remove these bans. If you require any further support please get back in touch.

Thank you.

Hey, lipesieg!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Thank you.

Hey, Rezzzy.!

Welcome to the forums. I am sorry to hear of your crashing issue. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hi folks!

Sorry to hear that you are experiencing this crashing issue. Can I please ask that you list the following:

Operating System:
Graphics Card:
CPU:
Memory:

Also if you are yet to, please try the steps here.

Thank you and I look forward to your reply.

Hey, LEViRiVEN!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb

Thank you.

Hey, Futurp_!

Welcome to the forums. Please try to reinstall supporting software such as the Microsoft Visual C++ Redistributable Package.

You can find how to do this here:

https://support.ubisoft.com/en-gb/fa...ting-Software/

If the issue persists, please let us know.

Thank you.

Originally Posted by ind0m1tabl3
I am going to wait for ur reply about this problem,hope soon it'l be fixed.

Thank you for your reply. Could you try the steps from the link below to see if they help please:

https://support.ubisoft.com/en-gb/faqs/000027100

the issue persists please let us know.

Thank you. ... Read more

Hey, camp_unicorn!

Welcome to the forums and sorry to hear that you are encountering this issue. Can I ask you to try the following troubleshooting steps in this order (I understand you have done some of these already but please do them again if possible):

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more