Ubi-Viral

Hey, iamwidegirl!

Welcome to the forums. Sorry to hear that you are experiencing this issue. Are you receiving any error messages when it fails?

Hey, V3XED.!

Welcome to the forums.

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Thank you.

Hey!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Hey, R6_LucaDaGreat!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Originally Posted by R6_LucaDaGreat
Hi i have waited 24 hours and it still hasn't appeared in my account so can you add it please.


Thanks R6_LucaDaGreat


Proof:


https://imgur.com/gallery/k8If8ev

Hey!

We are aware of issu... Read more

Originally Posted by nachumen
I have completed "Gwangbokjeol Challenge" and the other that gives the charm de peac*ck but I haven't got the charms added onto my account even tho it said "Collected". I also happened with the last packet mission for the mute protocol. I have restart six siege, and uplay multiple times by now and nothing worked, is there any chance I can get this fixed?
I add screenshots:
https://imgur.com/lM50eqE
...

Read more

Hey, StickyAlien!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Thank you.

Hey, NotSoHotNoob!

Thank you for reaching out about this issue. This is normally caused by outdated GPU drivers and the need to verify game files.

Update your GPU Drivers:

AMD
NVIDIA

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more

Hey, TwineHopHap!

This issue is normally due to the date of birth on your account being below 18. Can you please reach out to us via a private message on our social media channels and we can look into this further with you:

Facebook

Twitter



Thank you.

Originally Posted by TRAKD
He get banned by BattleEye. Thank u Ubisoft

Awesome to hear! If you need anything else please let us know.

Thanks!

Hey, folks!

We are aware of issues where players might not receive the reward for the Victory Challenge.

We are currently working on granting the content to players that have reached out to us about their reward not being granted.

We would ask you for patience until the pack will be added to your account, which should happen in the coming days.

Thank you.

Hey, Ed9e10rd!

Welcome to the forums. We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Thank you.

Hey, Johan-t10!

Welcome to the forums and sorry to hear of your connectivity issues in Siege. I understand that this can be frustrating especially when you receive a ban due to it.

I am afraid we are unable to remove these bans. To troubleshoot the connectivity issue, please complete the steps from the link below:

https://support.ubisoft.com/en-GB/fa...Siege-PS4-R6S/

In particular the port forwarding section. If you need help with port forwarding please contact your Internet Service Provider as they are best suited to support... Read more

Hey, noeldgr8!

Welcome to the forums. Sorry to hear that you are experiencing low FPS. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Originally Posted by Iacob_Florin
Hello,

I tried contacting the Support Team but the Ubisoft website tells me that the Live Chat is unavailable at the moment. I can't create a Support Case because there is no option to create one on the Technical Issues category.

Could you contact us via a private message on our social media channels please:

Facebook

... Read more

Hey, Iacob_Florin!

Sorry to hear that your game is crashing. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
... Read more

Hey, folks!

We are aware of issues where players might not receive rewards for challenges. This issue should now be fixed.

We are currently working on granting the content to players that have not received their rewards.

We would ask you for patience until the content will be added to your account, which should happen in the coming days.

Originally Posted by Hexathymia
Username: Hexathymia
Missing charm(s): Gwangbokjeol(Glittered Hibiscus)
Platform: PC
Screenshots: https://imgur.com/aa7nQlR

Update: It'd seem like the new Trigger Tracker charm is also not being given out. I've completed and collected the challenge, rebooted my game and it's missing it just like the Hibiscus Charm

Screenshot: ...

Read more

Originally Posted by TwineHopHap
Hi Ubi-Viral!
Yes, I would like to ask and also report to my friend, because these glitches still did for about 7 days in a row. In-game name: AngelsEpic

Thanks you for reply!

Twinehophap

OK thank you for this report. I will pass it on!

Originally Posted by XxtheKINGxX31
I've been removed for the same ranked and unranked games over 3 times. And I've gotten banned for something that isn't my problem. I just want to play the game but I can't when it kicks me out every 2 minutes

Sorry to hear this! Can you confirm which platform you are playing on please?