Ubi-Viral

Hey, Aystx.UG!

Welcome to the forums. I have checked your account and you can next change your username on 18/07/2020.

If you need anything else please let us know.

Thanks!

Originally Posted by OrnateSoda910
Thank you for the reply! Couldn't find anything to say if it was a bug or intentional, wanted to make sure it was on the radar.

Cheers!

No problem. If you need anything else please let us know.

Hey, minion140!

Welcome to the forums. Sorry to hear about your long loading times. Can we ask that you try the steps HERE to troubleshoot this issue?

If the issue persists, please let us know.

Thank you.

Hey, SzZsombi08!

Welcome to the forums. Rainbow Six: Siege is not cross-platform, therefore it is not possible to share content between Xbox and PC.

This may be a feature that is added in the future, however we have no news on this at the moment.

If you need anything else, please let us know.

Thank you.

Hey, ChiiefDJ!

Welcome to the forums. Rewarded ELO is not just based on winning or losing a game, it is based on your teamwork within the match itself. If you team killed, did not defend or were not a team player you may find you lose ELO.

Could you provide the proof that you have please?

Hey, OrnateSoda910!

Welcome to the forums. Sorry to hear that you received an abandonment penalty as a result of disconnection.

I am afraid we are unable to remove these bans. We are actively working on improving the system so that disconnections do not result in a penalty.

Apologies for any inconvenience that this has caused.

can I also askt hat you ensure your connection is in the best state possible to play, you can do this by following the links below for your platform:

XBOX

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Hey, KurtD98!

Welcome to the forums. Sorry to hear of your issue getting access to multiplayer.

If you are yet to please try the steps here:

https://support.ubisoft.com/en-GB/fa...-Xbox-One-R6S/

In particular port forwarding, please. If the issue persists, please let us know.

Thank you.

Hey, petiecker_!

Welcome to the forums. I am afraid the Ultimate Edition does not include Alpha Packs.

THE ULTIMATE EDITION INCLUDES:

- The full game.
- Instant access to all 32 Operators from Year 1, Year 2, Year 3 and Year 4
- Year 5 Pass

YEAR 5 PASS CONTENT:

- 6 new Year 5 operators
- 6 headgear and 6 uniforms
- 1 R6 Charm
- 1 Seasonal Weapon skin
- 1 full Operator Bundle

VIP PERKS

- 7-day early access to each season's new Operators
- 10% discount in in-game shop**
- 5% Renown boost
- 30% discount and 30% faster progression on Battle Passes
- 0,3% Alpha Pack Boost

If you own the Year 4 Season Pass, you'll also receive 5 Alpha Packs (2 Legendary and 3 Epic).

*VIP Membership ends January 31, 2021
**10% discount only applies to purchases made with Renown or R6 Credits.

If you need further help, please let us know.
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Hey, Ayvnchura!

Welcome to the forums. Cross-platform is not support in Rainbow Six: Siege, therefore content is not shared between them.

Hopefully this will be something that is added in the future though.

Let us know if we can help with anything else.

Thanks!

Hey, namo_963!

Welcome to the forums. I am very sorry to hear of the connectivity issues you have been having with Rainbow Six: Siege. Thank you so much for the troubleshooting that you have done so far.

Can I ask, have you also set up port forwarding?

Hey, Shaky6P2!

Welcome to the forums. I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

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Hey, AnakBocil!

Welcome to the forums. Sorry to hear that you are experiencing this leaving squad issue. This sort of issue is connectivity related so can we ask that you complete the steps from the link below please:

https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

If the issue persists, please let us know so we can investigate further with you.

Thank you!

Hey, Wild_Animal7!

Welcome to the forums. I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more

Hey, GUCCI.ANARCHY!

Sorry to hear that you are experiencing this issue. What platform are you playing on? Pc, Xbox or PS4?

Also do you get any error messages at all?

Hey, mraydemirr!

Welcome to the forums. Sorry to hear that you are experiencing this issue. The cause of this is usually due to being signed into Uplay with the wrong account, please ensure you are signed into Uplay with the same account that you first launched the game on.

If the issue continues, please reach out to us via a private message on our social media channels with a full screenshot of your proof of purchase for the game:

Facebook

Twitter

A... Read more

Originally Posted by inFeernum
I've tried all these steps. But I'm still facing the same problem. For the port forwarding step I don't know if I did it correctly but I think i did.

Thank you for getting back to us, inFeernum!

Can we ask that you reach out to us on our social media channels via a private message with a full screenshot of your port forwarding so we can check this over for you? You can contact us here:

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Originally Posted by MySlApPeDnUgGeT
Hello everyone, I cant get in R6 for no reason. Its weird I cant play and if I press play it wont load. I tried to reinstall but wont work, verify files and it wont work, I tried starting it up on steam and uplay but doesn't work... I need help.

Hello, MySlApPeDnUgGeT!

Welcome to the forums. As advised by Boit.Mecklyn the game may be being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

...

Read more

Hey, folks!

Sorry to hear about your long loading times. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
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Hey, KyleBoi.!

Welcome to the forums. Sorry to hear that you are running into this CPU usage issue. I am afraid we can't provide technical support for Steam software issues as you will need to contact Steam Support for it:

https://help.steampowered.com/en/

I can advise however how to help improve your FPS issue, can you try the steps here please:

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Hey, ZikutaM!

Welcome to the forums. So we can investigate your issue further can we ask that you reach out to us via a private message on our forums as we cannot discuss store orders here for data protection.

You can contact us here:

Facebook

Twitter

Thank you.