Ubi-Viral

Originally Posted by KotyaraRulit
build 1903
7850 radeon 20.02 version drivers
yes,other games work
yes I tired

Is your Windows, Windows 10 or 7?

Hey, KotyaraRulit!

Welcome to the forums. Sorry to hear that you are experiencing this issue and thank you for the steps that you have tried. So we can investigate further can you please answer the following:

- What version of Windows are you using?
- What graphics card/video driver are you using?
- Do you have both the game and the Uplay PC Launcher on the same hard drive?
- Have you tried these ... Read more

Originally Posted by Venator.TMQ
Exactly the same problem for me, but the thing is I don’t and have never had bitfinder on my PC. I only have the default windows virus and threat protection and it does not seem to have any problems with rainbow 6 siege. Oh and thanks for making the support so available considering that the new patch seems to not work for many people...

Hey, Venator.TMQ!

Welcome to the forums. As your issue is not in relation to Bitdefender please try the following steps:

Run the game with ... Read more

Originally Posted by TaterD01
I finally found a reddit thread that had the solution! The game was being blocked by Bitdefender. Here's how to fix it:
-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

Here is that reddit thread (they had a different process to add an exception, I must have a different version of Bitdefender)
...

Read more

Originally Posted by IOniPlayGenj
I just received a drop from twitch to play the early test hyper scape and every time I download it the game says that the files are corrupted and I cannot play. I have verified and repaired the files multiple times and have installed and uninstalled just as many. I would appreciate any advice about how to fix this and allow me to play but at the moment all options have not succeeded. Thank you for your time.

Originally Posted by Zero.DV
Same here...

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Originally Posted by Soseyeity
I don't think I could provide a video at the moment but I can give you a more apt description, while using Steam i go to rainbow and click play. When it asks whether to launch R6S or R6S Vulkan i choose R6S, The game appears to be registering but reverts back to the green play button about 8 seconds after, in this process I am never actually in the game itself, not even the pre-start up with the R6S cinematic,I stay on steam. I tried also launching with Uplay, also appearing to launch but with the same situation as with Steam, the game never opens. So in a nutshell its, tries to run game, game loads, game cancels loading and never opens. I apologize for responding late and not being able to give a video but if you really need it, I will try my best t...

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Originally Posted by KamioncinoCiutt
Unfortunately yes, i've installed the last version of Windows

Hey, KamioncinoCiutt!

Do you have both the game and the Uplay PC Launcher on the same hard drive?

Hey folks!

I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more

Hey, Ashnazq!

Welcome to the forums! In-game purchases in Rainbow Six: Siege are final and none refundable. I am afraid we are unable to refund you these coins. If you wish to purchase the ultimate edition you can do so with a 20% discount code for 100 Ubisoft Club points from the Ubisoft Store. You can find how to get a discount code ... Read more

Originally Posted by Donn-_-
Hello,
Whenever I try to boot rainbow six siege from steam it won't work. It says that the game is running and then after a few seconds it closes. I've looked up a lot of fixes online and none seem to work. I have verified game files, uninstalled u-play and the game and reinstalled but none of it works for me.All of my drivers are up to date.

Any help would be appreciated,
Donn

Hey, Donn-_-!

Welcome to the forums. Please let us know if the steps above posted by muntasiraonik do not work for you.

We can then troubleshoot further with you.

Thanks!

Originally Posted by fordooy
I don't know this mean


The procedure entry point
vkGetPhysicalDi=eviceMemoryProperties2 could not be located
in the dynamic link library vulkan-1.dll

Hey, fordooy!

Welcome to the forums. We are currently aware of an issue with Hyper Scape failing to launch due to a Vulkan Initialization error. Please ensure your Graphics Card Drivers are fully up to date:

... Read more

Hey, inFeernum!

Welcome to the forums. I am so sorry to hear of the difficulties that you have been having playing Rainbow Six: Siege. I understand that you have tried many solutions, however I do need to ask that you complete all the steps from the link below:

https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

If your issue persists, please let us know.

Thank you.

Originally Posted by M0nochrome
After uninstaling drivers with DDU and reinstalling error was gone but game didn't want to launch. No error. It just stopped on first login splash screen.

Starting the game through "HyperScape_BE.exe" in game directory rather than through launcher or shortcut fixed it for me.

Hey, M0nochrome!

Awesome to hear that you managed to find a workaround to be able to play. If you need anything else please let us know.

Thanks.

Hey, Prhibbert!

Welcome to the forums! We are sorry to hear that you are experiencing problems with using in game voice chat in Rainbow Six: Siege. Communication is a big part of our tactical based shooter and we can appreciate the impact this has on the game experience if this is restricted.

Due to changes that were necessary to improve our overall communication, we introduced a new form of technology to vastly improve our voice chat.

You can try the following troubleshooting steps, to see if it helps with this matter. https://www.reddit.com/r/Rainbow6/co...oubleshooting/

We w... Read more

Originally Posted by CashelDoesGames
The game started finally! Case closed!

Awesome to hear that this is now working for you!

Happy gaming!

Originally Posted by EliteSoldier586
same

Hey, EliteSoldier586!

Welcome to the forums! I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:

Run the game with ... Read more

Hey, SneezyDwarf_ZA!

Welcome to the forums. I can see that you recently played the free weekend and once this expired it will no longer be visible in your library.

If you 100% purchased the game, please reach out to us on our social media channels via a private message with a full screenshot of your proof of purchase. You can do this here:

Facebook

Twitter

Thank you.

Originally Posted by Deox132
Like the title mentioned, every time I get killed the game immediately freezes, but the sound continues to play and in a couple of seconds the game crashes. My PC is above the system requirements (Core i7-9750H , 16gb RAM, RTX 2060)

Originally Posted by ARABGAMERS
i have same issue
...

Read more

Hey, TickleMeShrek!

Welcome to the forums. I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

... Read more