UbiExcellent

Hi Eduardop19! I apologize for any frustration caused by this Vulkan-1.dll error you've encountered. Our teams are looking into this specific issue, but I'd still recommend ensuring your graphics card drivers have been updated (AMD / ... Read more

Hey there and welcome to the Forums, shadowdeath064! It seems you've stumbled across the English Forums. We do ask that all posts be in the English language. However, please feel free to make a post on the French Forums for continued assistance.

Hey LAPDAlonso! Sorry to hear about this crashing error you've encountered. I'd recommend going through the steps outlined in our dedicated PC troubleshooting guide, paying special attention the the steps fordisabling background applications. Please let me know if the error continues after completing these steps.

Thank you for sharing this image with me, BigBenjiBoy! I've reported this to our investigating teams for further evaluation. I'm very sorry for any inconvenience caused in the meantime.

Hello everyone! Thanks for reporting this issue. To troubleshoot this error further, please complete our basic PC guide. I'd also recommend ensuring your PCs meet the minimum system requirements. Should this error persist after completing these steps, please send me a screenshot of the error.

Welcome to the forums and thank you for reporting this error, Floatsy! I apologize for any frustration caused while you've tried to troubleshoot this issue. Please complete a fresh installation of the Uplay client to see if that helps. I'd also recommend making sure you've completed the steps listed in this article.

Hey guys! Thanks for sharing your system details here. Has everyone completed the steps listed above? Similarly, please make sure you've checked the minimum system requirements for the game to ensure you meet everything listed, including having at least 30 GB of available storage on your hard drive.

Hi again bubbleman5! I had a quick question for you regarding this error. Do you have the game installed on your HDD or SSD? If you have it installed on the HDD, how much unallocated space do you have and is the HDD fragmented?

Hello shranou! I'm sorry you are also facing this issue. Were you able to complete the steps listed above to troubleshoot this error further?

Welcome to the forums, WcWillow! What error message are you running into when using OBS game capture while playing?

EDIT: Thanks for sharing this workaround, Selynar!

Thanks for reporting this issue, T7YP and welcome to the forums! Please make sure your PC meets the minimum system requirements, then complete our basic troubleshooting guide. If you find that the error continues, I'd like to know if the game appears as running via the Task Manager and what percentage the CPU is being used.

Hello ArietisAurora and Z31K05! Thanks for bringing this error to my attention. Have either of you gone through our basic troubleshooting guide for the PC? If not, I'd recommend giving this a try then getting back to me here with the results.

Hey there! Thank you for reporting this issue and welcome to the forums, Fleveras. Are you able to take a short video showing this issue occurring then send it to me here?

Hey again MrLogandhi! Thanks for waiting while our teams looked into this for you. I have a few clarifying questions to ask. Did you recently change the thermal paste on your GPU? Also, do you have the latest Nvidia drivers for GTX 1660 Super model? If yes, please try reinstalling the GPU drivers using a clean installation. I'd also recommend taking a look into Nvidia Control Panel -> Adjust Image Settings with preview and select the second option "Use the advanced 3D image settings". Then go to Manage 3D Settings -> Program Settings ->Select a program to customize -> Add then search for Hyperscape.exe file. Add it, then be sure to have the High Performance Nvidia processor option on it. I look forward to your reply!

Thanks for sharing this workaround, Kworal! I'm glad you're able to play without issue now.

Hey Paul061991! If you've updated your graphics card drivers (AMD/... Read more

Greetings Mr.CloneBirb! Thanks for sharing this issue and welcome to the forums. The error you've encountered usually occurs due to outdated graphics card drivers being installed. As such, please update these (AMD /... Read more

Hello and warm welcomes to the forums, everyone! As my colleague mentioned above, our team is aware of this Vulkan error. However, in the meantime I strongly recommend manually updating your graphics card drivers via AMD's website and ensuring that you have the latest version of Windows installed. Many thanks for your continued patience and und... Read more

Warmest welcomes to the forums, CotoMaster! I apologize for the difficulties caused by this error. At this time, no other updates have been announced, but please rest assured that our teams are actively looking into this issue and hope to have more information to share soon.

Warmest welcomes to the forums, JustG3RMTTV! I'm sorry to hear about this hit-detection issue you've encountered. If you have any clips of this issue occurring, would you be able to send those over to me here?

Hi H0ggu and welcome to the forums! Are you seeing any error messages when the game crashes after landing? To continue working through this issue, I'd suggest going through these PC steps, then let me know if the crashing continues after.

Thanks for reporting this glitch, NapalmJerky! Has this happened again since, and if so, do you have any reproduction steps you could share with me for the report?