UbiExcellent

UbiExcellent



10 Oct

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    UbiExcellent on Support Forums - Thread - Direct
Hi all! Thanks for reporting this error. I've shared with my teams that this is an issue you all are facing after the latest update. If you have any clips, please feel free to post them here and I'll make sure they get over to the proper teams.
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    UbiExcellent on Support Forums - Thread - Direct
I'm excited to hear everything's working properly now, Tentickle! Thank you for keeping in touch about this.
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    UbiExcellent on Support Forums - Thread - Direct
I appreciate you reporting this issue, Crimsenwolf! Please send over a video of these talents resetting after fast traveling or after seeing a loading screen. I'll be happy to forward the footage to our investigating teams once received.
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    UbiExcellent on Support Forums - Thread - Direct
Hi Simba501! Thanks for bringing this to our attention and for including these links in your post. Just to confirm, does this only happen on Heroic mode in this location?
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    UbiExcellent on Support Forums - Thread - Direct
No worries, northernroad! Please send us these screenshots when you have a moment.
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    UbiExcellent on Support Forums - Thread - Direct
Sorry to hear that your backpack was accidentally deconstructed, adp8485! As it stands, your best bet would be to farm targeted loot for backpacks. Good luck!

09 Oct

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    UbiExcellent on Support Forums - Thread - Direct
Thank you very much, Elijio876! I've shared this thread with our investigating teams for further evaluation. I do apologize for the frustration caused in the meantime.
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    UbiExcellent on Support Forums - Thread - Direct
At this time, no other updates have been made about this issue, Cr4p0w3. I'm very sorry about that! However, I've let our investigating teams know that this is something you're still experiencing.
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    UbiExcellent on Support Forums - Thread - Direct
Thank you for reporting this visual error in such detail, Rakmarok and many congrats on making your 100th post! I've notified our teams to have this issue looked into.
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    UbiExcellent on Support Forums - Thread - Direct
I'm delighted to hear that, DevonMW! Thanks for the update.
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    UbiExcellent on Support Forums - Thread - Direct
Hello mental_kakapo! I'm extremely sorry for the frustration caused by these Delta-03 errors you've encountered recently. If possible, please send over a video showing this happening three times before stabilizing, so I can send the footage over to our investigative teams. Please also make sure you've completed our connectivity guide for The Division 2 on the PS4, as these steps should ensure that your online services are communicating properly with ours after the latest update.
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    UbiExcellent on Support Forums - Thread - Direct
Hi sas75801! I've notified our dedicated teams about this error you've encountered. Please let me know if your clan XP is still at zero when you have a second.
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    UbiExcellent on Support Forums - Thread - Direct
Thanks for the feedback, DevonMW. We don't have any information at this time regarding if previous season's apparel events will be added to the store for purchase with textiles. Should this change, it will be posted to The Division's website and Twitter, and ... Read more
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    UbiExcellent on Support Forums - Thread - Direct
Welcome to the forums, LydiansFR! I'm sorry to hear you are not able to access this project. Our teams have received similar reports about this and would like to request a video showing that you have all the components for Ridgeway's Pride in your inventory, have completed floor 100, used the flare, but no project was added. Please send me this clip when you have a moment, so I can share it with our investigating teams.
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    UbiExcellent on Support Forums - Thread - Direct
Hey andyrob102! This issue is still being looked into. I'm very sorry for the continued difficulties caused by this error in the meantime.
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    UbiExcellent on Support Forums - Thread - Direct
Thank you for sharing these videos with us, Simba501! I sincerely appreciate you bringing this visual error to our attention.
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    UbiExcellent on Support Forums - Thread - Direct
Hello rlhaase! Welcome to the forums. Please check the Ubisoft Store for more details on the availability of the Ultimate Edition of Assassin's Creed Valhalla on the PS5. Alternatively, if you do not see this edition of the game listed here, please check out the ... Read more
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    UbiExcellent on Support Forums - Thread - Direct
Hello MrNosuch! Thank you for reporting this error you've encountered with gifting legacy cache keys. As our teams mentioned on your open support ticket, this issue is currently under investigation. I'm very sorry for the continued inconvenience caused during this investigative period.
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    UbiExcellent on Support Forums - Thread - Direct
Hey everyone! I'm sorry to see this NP-39227-3 is impacting all of you. In order to troubleshoot this further, please complete all of the steps outlined in our basic troubleshooting guide for the PS4, as many of you seem to have tried bits and pieces from this guide but might not have completed every step. In addition to this, please delete and reinstall any affected content. Should the error persist after, please get in touch with ... Read more

19 Jul

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    UbiExcellent on Support Forums - Thread - Direct
Hi all! Our team is aware of this issue and is looking into it. Please complete the steps outlined in our basic PC guide if you haven't already to troubleshoot this issue in the meantime.