UbiMorning

UbiMorning



07 Mar

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    UbiMorning on Support Forums - Thread - Direct
Hello Hydronier! Please see this post for details.
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    UbiMorning on Support Forums - Thread - Direct
Hi Hyp3rJbizz1e! Please note that if you are referring to the 600 R6 Credits from the Year 4 pass, those credits were applied when you redeemed the Year 4 pass on your account. What platform do you play Siege on? Do you have the Year 4 Pass?
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    UbiMorning on Support Forums - Thread - Direct
Hi r3s3aRch.-! I was able to locate your ticket. I reached out to the Siege team for an update on the investigation for your issue. You should get an update over your ticket once one is available.
Comment
    UbiMorning on Support Forums - Thread - Direct
@Levia-tan For this issue, we are asking players to either reach out to the social media team on Facebook or Twitter with ... Read more

24 Feb

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    UbiMorning on Support Forums - Thread - Direct
All of you should have access to the TTS. If it is still not in your library, please reinstall the Uplay client.

For anyone else missing the TTS from their library, you can reach out to the Facebook/... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello everyone! Please note that playing on the same network is generally okay, but occasionally some issues can pop up depending a couple of variables such as router settings and overall connection speed.
If both PCs have previously been able to connect to the same game on the same network for you before, try using different DNS settings. We recommend using the ... Read more

15 Feb

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    UbiMorning on Support Forums - Thread - Direct
Thanks for sharing MemeSupremacy!
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    UbiMorning on Support Forums - Thread - Direct
Hi QueenKatsuki! Please note that the TTS is currently closed. You will be able to access the TTS once the server becomes available again. We recommend keeping an eye on the Siege Twitter and Facebook for information about when the TTS will be live once again.
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    UbiMorning on Support Forums - Thread - Direct
Hi Le.Grv! This is a known issue the Siege team is currently investigating. We strongly recommend these connection steps to see if this may help you access the store.

06 Feb

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    UbiMorning on Support Forums - Thread - Direct
Hi guys! There seems to be a lot of threads about this issue. If you could, please submit your MSINFO/dxdiag files on a ticket for the investigation, and reply back with your ticket numbers. The FH team greatly appreciates your help!

31 Jan

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    UbiMorning on Support Forums - Thread - Direct
We appreciate the report N3mB0t!
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    UbiMorning on Support Forums - Thread - Direct
Hi Kihkdoabc. Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end.

30 Jan

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    UbiMorning on Support Forums - Thread - Direct
Thanks for the feedback! We really appreciate any information you may have regarding this issue.
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    UbiMorning on Support Forums - Thread - Direct
Glad to hear you were able to resolve the issue!

29 Jan

Comment
    UbiMorning on Support Forums - Thread - Direct
Hi Demon_Fangs! Please submit your MSINFO/dxdiag files on a ticket for further assistance.
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    UbiMorning on Support Forums - Thread - Direct
Hi Squabe! I looked into your ticket, and noticed that the team was able to add the Elite Outfit to your account. I sincerely apologize for the experience you had, and hope the outfit is showing in your account now.

26 Jan

Comment
    UbiMorning on Support Forums - Thread - Direct
We strongly recommend not opening other applications while the game is installing, chemaguire.

25 Jan

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    UbiMorning on Support Forums - Thread - Direct
Hi MOABMATHEW! Thanks for the report. The Siege team is aware of this issue and is investigating it. We appreciate the clip!
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    UbiMorning on Support Forums - Thread - Direct
Hi TheGrind...! I did respond to you on this thread.
According to your ticket, the order was blocked. This should automatically bounce the charge back to your card. We strongly recommend waiting 48 hours before attempting to purchase again. We apologize for any frustration regarding this issue.