UbiMorning

Thanks for sharing FamishedBurrito! If you'd like further assistance with your freezing issue, please submit your MSINFO and dxdiag files on a ticket.

Hi Oni-Nikuya! If you are still missing your content, please update your ticket stating you are still missing your content. Please also upload proof of purchase to your ticket as well regarding this issue. Our technical team can look into your missing content for you

@Pablu.ShinY Did you both go through the BattlEye FAQ?

@Bartimaeus- We do have this FAQ for issues with PC. Have you checked your audio drivers as well?

Hi there. Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end.

Did you try this workaround?

This solved my problem :
- Go to Nvidia Control Panel
- Manage 3D Settings
- Program Settings, then add rainbowsix.exe
- Monitor Technology : G-Sync
- Preferred refresh rate : Highest Available
- Vertical Sync : Fast (Most important part)

Hi JTfirestick! Welcome to the forums. Do you use a headset or speakers to output sound?

@Bartimaeus- Are you referring to the audio issue or the MVP issue?

I apologize for the inconvenience Frost.Bae. Sound is obviously vital in a game like Siege. After checking that, I'd also check to verify your audio drivers are up to date. I'd also recommend disabling any extra background applications you may have running in the event of software conflicts. Let me know if that helps!

@RNWgorkem Did you try the PC steps I also suggested? Some players found that reinstalling Siege seemed to resolve the issue as well. Do you have Uplay, Steam and Siege installed on the same HDD?

Hi JogoMalNemLigo! Have you tried checking your BIOS? Other players have found that updating your BIOS ended up resolving this specific error message.

Glad to hear it Arriba_Espana!

Hey JogoMal-Caramba! Can you submit your MSINFO and dxdiag info for investigation? Once you've done that, please update this thread with your ticket number.

Are you able to disable AURA RGB or even just uninstall it? I'd also recommend disabling Cam for the time being.

Glad to hear it!

Glad to hear you got it to work through Edge at the very least!

Hi The_Emu_Empire3! Welcome to the forums. Are you also having an issue installing the game?

Hi there! Thanks for the report. The Siege team is aware of this issue but is unable to replicate the issue. Can you provide how often this happens? Does it happen on a specific map? If you believe a certain player is doing this, you can report them as well.

Hi guys! For clarification, are you purchasing through the Steam store or the Ubisoft store specifically? You should be purchasing the credits on the platform you purchased the game through.

Thanks VeTaL.-! An agent has responded to your case with some steps to try. We appreciate you sharing your ticket!