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@GLADI8ORDUDE you're welcome 
@GLADI8ORDUDE you're welcome
@wolf-MAN010 you're welcome
Hi @cshorthill I'm sorry to hear that you were experiencing a crash once you arrived in England.
Thanks for sharing your solution on the forum, it may help other players who are experiencing the same issue.
I'm unsure why the audio drivers would have caused the game to crash, I could only recommend checking that you have the latest drivers installed and if you have to try a clean install then try again to see if that helps.
@Milkman_wtf you are correct it is no longer the holiday season, however as I mentioned there is likely a high volume of contacts due to this period.
I can understand your frustration, however we would be unable to assist you further with this issue via the forum and someone will respond to your support case as soon as it is possible.
I am also unsure why your comment has been flagged as spam, this is not an issue that I am aware of.
If you have any feedback to share with regards to the forum, please post it ...
Hi @Cr4zyf0x7 I'm sorry to hear that you are experiencing an issue with the quest 'Walls and Shadows' this is not a known issue.
We have had three other issues related to this quest which were reported in the past but those could not be reproduced and we received no further reports.
I would recommend loading a previous save before you started the quest and try again. However, if this is not possible for any reason could you please provide a video that demonstrates the issue. We would need to see the following in the video:
@JiminiFrog thanks for the update. I'm sorry to hear that those trophies that you listed did not unlock.
Please keep checking the megathread that I mentioned previously for updates.
@Diddy_DHS you're welcome
Hi @Nick697284 thanks for the update.
I have checked this with our QA team and they have also been unable to reproduce this issue, and also have a divine quality Antler Bow.
It's possible that this may have been caused by the duplicate weapon issue as you mentioned.
@Diddy_DHS thanks for the video.
I have reported this issue to the development team to investigate.
@The_Schwarz1 thanks for providing those steps, I'll forward them on to the development team.
@Diddy_DHS that's fine, we have a German specialist who can check the video.
We will also send your save file to the development team with the video, we cannot check the save file ourselves only they can do this.
@The_Schwarz1 I have looked into this further and you are correct this issue was listed as fixed in update 1.5.2. The fix applied was to respawn the enemy with the key when the quest started if he was killed before accepting the quest.
However, some players later reported that they experienced the issue again after the update and the issue was reopened for investigation but the development team were unable to reproduce it.
Hi @Cicoukc apologies for the late response.
I'm afraid that we can only assist you in English on this forum, please repost on our Italian forum kindly provided by XBL_Laberbacke in the post above, if you haven't already done so.
Or if you can translate your post into English then we will be happy to assist you further on this forum.
@KenseiOtaku thanks for the update, I'm pleased to hear your issue is resolved.
If you encounter this issue again, please let us know and also provide a video and we can report it to the development team.
I will also keep an eye out for any other reports of this issue.
@Domaz_the_Gamer we do recommend installing the game on the same drive that the Ubisoft Connect launcher is installed on.
If it's not installed on the same drive can you try that to see if it works.
@tqmdave I'm sorry to hear that you do not have an earlier save that you can load. The older thread was locked as this prevents older threads from being bumped to the top of the page which pushes newly reported issues down the page.
You mentioned that you left the area as it was difficult then entered again but failed the quest. You then saved the game and closed your PS5. Can you confirm where you respawned after you failed the quest and before you saved the game, and did you wait for the save icon to finish saving before closing the game? Finally how did you close the g...
@Newtons_3rd_Law you're welcome
@Milkman_wtf I'm sorry to hear that none of the troubleshooting has helped to resolve the issues.
If you have already attached your system files and launcher logs to your support case can you also ensure that you have provided a detailed description of the issues and a list of the troubleshooting you have already tried so that our Customer Support specialists don't ask you to repeat them again.
Hopefully they will be able to offer you some additional troubleshooting to try and help resolve these issues.
As mentioned in previous reply our Customer S...
@GLADI8ORDUDE thanks for the update, I'm sorry to hear that a wired connection didn't help.
I have looked online and found some threads related to static type noises on Xbox Series X which appear to be related to the Dolby Atmos setting, however most players mention this occurs on the dashboard screen rather than in-game. Some also mentioned they had to factory reset the console, others mentioned a wired connection to the headset resolved it for them. You could maybe try disabling the Dolby Atmos setting to see if that makes any difference?
We have not seen...
@Diddy_DHS thanks for the update.
Could you please provide a video that demonstrates this issue. We would need to see the following in the video:
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.
Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...