Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




13 Feb

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @willumsen1999! I apologize for the late response.

I'm also sorry to hear that you haven't received your 15th Order Medallion. At this point in your game, have you also defeated The Father? If not, go ahead and defeat him and see if he drops it.

If you have already defeated The Father, perhaps you can reload an earlier save game and fight him again if you have one available. If you have a save file where there are multiple Order members left to kill, I would recommend reloading that one because this glitch can sometimes cause players to only rece...

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11 Feb

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @fireprincesss92,

Thank you for the update and I'm sorry to hear that you are still experiencing crashes.

In this case,  could you please contact our team on our Support Site?
Plea...

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Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @C1tyBull,

Thanks for reaching out and I'm sorry to hear that the romance option isn't available at the moment.

Can you please provide us with a short video showing options with Randvi and then Petra, so we can have a look? Secondly, can you please confirm how far in the story arc are you at the moment?

Many thanks and if you have any additional questions, please let us know.

Comment
    Ubi-oof on Support Forums - Thread - Direct

Hey @caiscouch, thanks for reaching out!

For security reasons, we're unable to discuss purchases or account-related problems through public channels and we will need to proceed through the support case that you already have open on this matter.

Comment
    Ubi-oof on Support Forums - Thread - Direct

@ryan-de-looze Thank you for following up about this issue with the shelf getting stuck! I appreciate you taking the time to answer our questions and even providing us with the video of this occurring.🔥That is pretty much all I needed- so I documented everything you described and submitted a new report with a big bow on it! Once we get an update from our investigation team, we will announce the new information through our official channe...

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Comment
    Ubi-oof on Support Forums - Thread - Direct

Hey @MasterNoob9306, thank you for reaching out! I'd like to look into this further and help if I can. To clarify:

  • Is this occurring in every river raid?
  • Does this still happen if you try to return immediately after starting a river raid? (Without entering combat at all)
  • If you complete the steps in this FAQ does this still o...
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09 Feb

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Emulgator01,

Thank you for indly taking the time out of your day to share your knowledge and experience to help others.

It is great to see you found a solution that helped!

If ever we can help in the future, just let us know and we will be happy to help.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @BioHaz_Zombie,

Thank you for taking the time out to reach out.

I am afraid that this isn't something we can help with publicly over this forum, you advised you had contacted us directly and I would recommend to continue the support there where I can assure you we will be happy to help.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @doctor_who135,

Sorry to hear that after a few hours you are now unable to climb.

So we can see what you see, would it be possible to share with us a link to a video?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Syn-Plays,

Sorry to hear that you ave lost access to your games from Ubisoft +.

For this issue I would first recommend to follow the steps in our dedicated support article.

Any trouble, just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Madden2233,

Sorry to hear that you have been encountering trouble unlocking the quest.

So we can see exactly what you see, would it be possible to share with us a link to a video?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Marshmellow1969,

Thank you for kindly taking the time out to share this update. It is great to see you found a solution that helped.

If ever we can help in the future, just let us know as we will be happy to help.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @ptahbe,

Thank you for taking the time out to reach out, sorry to hear you are encountering this issue despite your troubleshooting.

Can I check, does the crashing happen during any specific action?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @DeaconRayne

Thnk you for kindly taking the time out to provide this update.

At what point does the issue return? This will greatly help us identify the cause.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Rock4208283,

Sorry to hear that you have encountered this issue.

For clarity can I check if this persists now Would it be possible to share a video so we can see exactly what is happening?

Many thanks,


08 Feb

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey @fireprincesss92, sorry to hear that you've been encountering this constant crashing with Assassin's Creed Valhalla.

Could you please follow the steps offered by our troubleshooting guide ? These have helped many players who encounter similar issues. 
You can find our troubleshooting guide by clicking here.

Let us know if there's anything else we can do, we'll do our best to help you resolve this !

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @SpirantCrayon22 thanks for contacting us.

Would you happen to have a video or screenshot showing the duplicates with different prices please ?
This will help us report the issue to the dedicated team.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey @Piotr-Nastal28, thanks a lot for providing translation and workaround to the others !
Hopefully this will help everyone resolve their issue.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey there @Ibervang, thank you for contacting us.

I'm sorry to hear that you've encountered the same error when trying to get the free weekly item in the store.

Thanks for reporting the issue, this is currently being investigated by our dedicated team.
In the meantime, try closing and relaunching the game, then try claiming the free weekly item again. However, if that does not work, please try again later.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @mspringston, thanks for contacting us.

I'm sorry to hear that your items disappear when you load your PC save on your PS5.

Is it possible that you have different versions of the game between your PC and PS5. For example, if you have an edition that has additional content on PC, the content will not be available on PS5 if you have the standard edition there.