Hey there,
Sorry to hear that you encounter this.
I can confirm that we are currently investigating this for a permanent solution.
At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.
Many thanks for your patience
Hey @darkbirt,
Sorry to hear you have had trouble sharing images using the forum.
If the file size is too large you can upload the image to a 3rd party image sharing website and then share the link via the forum.
Any trouble just let us know
Hey guys,
Thank you for all your updates.
The team are aware of this loop issue and are investigating for a permanent solution.
In the mean time, thank you for your patience, please let us know if we can help with anything else
Hey @tlenzen,
Sorry to hear you encounter this issue.
Can I check the version number you are running as it appears in the bottom right corner?
Many thanks
Hey @legeektateur,
This is fantastic to hear! Thank you for sharing.
Any further trouble just let us know
Hey guys,
Sorry to hear that you encounter this.
I can confirm that we are currently investigating this for a permanent solution.
At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.
Many thanks for your patience
Hey guys,
Sorry to hear that you encounter this.
I can confirm that we are currently investigating this for a permanent solution.
At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.
Many thanks for your patience
Hey @goosewayne2,
Thank you for your update, it is great to hear that this helped.
If ever we can help in the future just let us know
Hey guys,
Sorry to hear that you experience this.
I can confirm that we are aware and are currently investigating for a permanent solution.
Many thanks for your patience in the mean time
Hey @nicholas_steel,
Thank you for sharing tis solution to help others!
If ever we can help in the future just let us know.
Hey @nicholas_steel,
Thank you for sharing this to help others.
I can confirm the team are aware and are currently investigating from our side.
In the mean time if there is anything else we can help with just let us know
Hey @tridib96,
Sorry to hear that you missed 1 of the Miss Jenny quests!
Your feedback on the time limit are very useful as they help us understand exactly what players would like to see.
If there is anything else we can help with just let us know
Hey @goosewayne2,
Sorry to hear that you are encountering this issue, we are currently actively investigating.
Would it be possible to once again restart connect and verify game files until you see the 2GB patch for 12.0?
Many thanks
Hey @dw-krumholz,
Sorry to hear that you encounter this update loop.
Can I check whether you encounter this when launching Ubisoft Connect with administrative rights?
Many thanks
Hey @artafern,
Thank you for your feedback on both matters.
It is fantastic to hear you are enjoying High life.
If ever there is anything else we can help with just let us know
Hey @fikhri94,
Sorry to hear that you cannot access the DLC.
Can I just check that you received you order confirmation email?
Many thanks
Hey guys,
If you continue to have trouble and are unable to open a ticket I would recommend to contact via Facebook or Twitter as UbiStorm advised where we will be able to open a case for you to take a look at these files.
Many thanks
Hey @robbydaussie,
Sorry to hear that you encounter this issue,
Would it be at all possible to share an image with us of what you see?
Many thanks
Hey @pattycake2021,
Thank you for your update, it is great to hear this is now working as intended.
If ever we can help in the future just let us know.
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