Anno 1800 Dev Tracker

Thanks for highlighting this and sending across a screenshot, @asterix201252 - I can see that the blueprinted buildings do indeed have that icon, and I've passed everything across to our dev teams to investigate further.

I hope you've had a good time with the update otherwise!

Thanks so much for bringing this to our attention, @mtgrhox - we really appreciate it! Our team were made aware of the issue with briefcases, but I've now passed along your report on the other two items to help with our investigation. Your video in particular will be most helpful!

My apologies for the inconvenience while we look into this. Let me know if you've any other questions in the meantime.

We're still investigating the issues some of you are facing with the "update loop" which is downgrading your game version and blocking savegames with the new content. 
 
We'll let you know as soon as we have news. 
 
A workaround for the time being is to deactivate automatic updates in Ubisoft Connect after the correct update (roughly 2GB) has been downloaded and then to restart Ubisoft Connect. 
 
If you have already created a ticket with the Ubisoft Customer Support, please attach your "launcher_log.txt" file which you can find here by default: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs 
 
 
You have also reported several new bugs to us (e.g. with campaign quests, items and the anarchist defectors), which we're currently looking into. 
 
We'll let you know as soon as we have news regarding the next Game Update. 

Hey @munasef1,

Thank you for your update and for sharing what helped you.

If ever we can help in the future just let us know

Hey @tlenzen,

Thank you for your update,

You mentioned you had an update, have you since this been able to load your save successfully?

Many thanks

Hey @vaskerer,

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.
 
If you still require assistance and would like to request support in your preferred language, please ...

Hey @crazyviking2018,

Thank you for your update, it is great to hear you are up and running.

If ever we can help in the future just let us know

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

Hey guys,

Sorry to hear you encountered trouble.

Can I check that this is resolved for everyone?

Many thanks

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

Hey guys,

Great question.

Twitch drops will usually appear within 48 hours of an event ending.

If you find that this is not the case for you I would advise to contact us via any of the following methods so we can look into your account

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/...

Hey there,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

Hey @cymsdale,

Sorry to hear that you encounter this music loop.

If you haven't already would it be at all possible to follow our PC troubleshooting guide to configure your device for the game?

Any trouble just let us know

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

Hey @dmdilks,

Thank you for sharing your experience to help others!

If ever there is anything we can help with in the future just let us know

Hey @zdenekdrizga,

Thank you for following the steps you have to date.

We would be happy to investigate in greater detail, to do so would it be possible to send us your DxDiag and ...

Hey @annofabiano,

Sorry to hear you experience this issue.

If you could contact us directly using one of the methods below we will be happy to make sure you have the right access

Twitter Support - https://twitter.com/UbisoftSupport
Fac...

Hey @pipermac,

Thank you for bringing this to our attention.

Would it be at all possible to share an example image for us?

Many thanks

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience