Great to hear you're getting back into Siege, @expiorxr 
Sorry you've had trouble getting your account going, though.
Your copy of Siege will only run with the account you'd first activated it on. So, to fix this, you'll need to get access to that account. Our support agents can help you with that, at any of the three links below - please send them a message, including your ...
Hey there @crit-speedy
We're only able to help in English here on the forums, but if you translate your message to English for us, we'll be happy to help.
Alternatively, you can get support on our German forums over here: ...
@Largo_Winch1 Thank you for supplying this information. After looking at your account, I can confirm that you have the Altair outfit on your account for Assassin's Creed Valhalla. I would try verifying your game files to see if you are still missing the rewards in-game after doing this. As for the rewards claimed in Immortals Fenyx Rising, could you send us a screenshot of the rewards claimed?
Thanks for your post about this, @conut23 - I understand your audio is cutting out, and then the game crashes shortly thereafter, is that correct? That's really unusual, and I'll be happy to help.
Please start with our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the...
@pomelloscosceso Sorry for the inconvenience with this! We're currently investigating an issue where Ubisoft Connect is asking some players for a username and password each time they log in, and we're hoping to have this resolved as soon as possible.
Let me know if you've any other thoughts or questions in the meantime. I hope you've been having a good time with Siege otherwise 
@ssj_skay Hey there, Skay!
We're only able to help in English here on this forum, but you'll be able to get help in French over here: https://discussions.ubisoft.com/category/618/support-communautaire?lang=fr
However, it soun...
Hi there @bilajz, thanks for reaching out to us here! Usually, this error occurs when the payment information is incorrect somewhere. Please double-check the billing address and the payment information to confirm everything is correct before proceeding with the purchase. I would also try our Browser Troubleshooting Guide if you h...
Read moreHi there @justjimme! Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this. If you still need assistance and would like to request support in your preferred language, please open a ticket with us ...
Read more@fifthblade146 Hey there! Thanks for reaching out about this! To get information about your Ubisoft Account, you’ll need to speak with us one on one. To get started, please feel free to either create a support ticket or create a support ticket with our social media accounts on ...
Read more@tr0gmar There are a few things you can try to help with your CPU usage.
Is v-sync (and g-sync if supported) on or off?
Are there any second applications open during the game (streaming, recording, chat, etc.)
Is it possible to extract a pattern of gameplay when the issue happens? (If you are seeing any spikes during combat, safe zones, Dead Zones, or if it has been randomly occurring)
Is it before or after any specific events?
You can also share your ...
@gmoney41685 Hey,
Thanks for reaching out about this. Can you provide a brief video demonstrating this issue in your game? It sounds similar to an issue we've previously reported, but I would need the video to be sure
@ace3001 Hey,
Sorry we missed this! Thanks for letting us know that the Support Team resolved this for you!
@kazaiwillrule Hey,
Sorry to hear you're having issues with audio.
Just to clarify, when you're using the USB Mic and Optical connected Speakers, you cannot hear the person you're playing with? But if you use a headset, you can?
Is your in-game sound settings calibrated to make use of the speakers properly?
Hey @gigaram, welcome to the forums! Sorry to hear this has been happening when playing The Division 2 the last few days. To help remedy the issue you are missing with your RAM usage, I would ensure that you do not have any other Background Applications running while play...
Read more@kazaiwillrule Thanks for getting back to us on this!
Good to hear your issues with the game are now resolved
@xsamuraix7 Hey,
I am sorry to hear that you're encountering issues with your rewards in For Honor.
Can you confirm if your Troop Deployment is also affected?
Can you also clarify which platform you're playing the game on?
@celestialcatto
Hey there! This is a known issue that we are currently looking into, but no fix as of yet. It isn't just you, so I hope you take some comfort in that.
As soon as there is an update, we will let you guys know. Thank you for your continued patience!
@rastchepkin Hey there, I'm sorry that your preferred control scheme is not saving correctly.
Could you please ensure the game has admin rights and try again? It could be an issue the game is having writing this data to your disk.
- Right-click the desktop icon of the application (or the executable file in the installation directory) and select Properties.
- Select the Compatibility tab.
- Click Change settings for all users.
- Under Privilege Level, check Run this program as administrator.
- Click Apply.
Let us know if the issue persi...
@baslasag Thanks for your report about this! I understand trying to launch The Crew 2 on Connect is just launching the Steam page - is that correct?
In this case, it'd be useful for us to take a closer look at your account, so we can confirm which version you've got activated. We can't do that here on the forums, for data security reasons. Can I ask you to get in touch with our support agents, at the links below? Please include your Ubisoft Connect username or email address in your message to them, and feel free to link to this forum thread so they know the situation ...
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