Anno 1800 Dev Tracker

@jaydamerall Hey! We are sorry to hear that these trophies are not unlocking for you. Have you moved platform at all since playing the game?

Additionally can you provide images showing the requirements for these trophies being met please.

@furorcelticus

Hey there.

Sorry to hear about this. What platform are you playing the game on please?

@xaaaap Hey! Sorry to hear that you are having issues loading into the game. Thank you for the steps you have done so far.

Can we also ask that you try the additional troubleshooting steps HERE

Should the issue persist after this, please try a new save slot and let us know if you are able to load in...

@azullfr I got the Heidrum Slum aquired and for once is not bugged for me,I can sprint on foot and on horseback too. Lucky woman ,I like riding fast as fast travelling on PS4 takes longer than using the horse.

Awesome to hear. Are you needing support with anything?

@twhop Hey! Sorry to hear that you are having issues downloading the PS5 version of the game. When you get this error there should be an error code. Can you provide that for us please?

@yoninoyman1 Hey! Sorry to hear that you are having difficulties filling up the bar. Is the only option to fill up the bar helping Braun with the pigs or can you do other activities to fill it up?

@nightmarenell Hey! If you wish to purchase the season pass it needs to be on the same client so it will need to be on the Epic store please.

@larsey
@rossva_1189

Hey there folks.

Thanks for your reports and video provided regarding this issue. I have raised this with the development team now ...

Thanks for getting in contact and sorry to hear you are experiencing this issue in game. So we can get this looked into would you be able to confirm whether this still occurs upon restarting the game.? Also if possible could you provide a series of images or a short video clip showing how this occurs.?

Thanks for providing this additional information, if possible could you provide an image or short video clip showing how this occurs in game to give us a better understanding how this happens and we will be sure to get this looked into further.

Hey @dee,

Sorry for the delay in getting back to you!

The Rainbow Six: Siege Forums have been migrated to the Ubisoft Discussions as of today.

I can see the old Forums were linked below, were you able to post this query there and get a response?

Otherwise, if you can please upload a link of your clip on a hosting site such as YouTube here, we're happy to take a look.

Thank you!

@ubi-litten - Hello. I've submitted 10 crash reports to Ubisoft, what were your findings? You need to define an strategy to troubleshoot this. The basic information was already provided, now, you need to investigate the crash report ubi connect asks after the driver crash, and, you need to investigate the driver timeout itself. I'm available to assist you, sharing my computer, streaming, whatever necessary. You need to put your team to work.

• Case: 15101602 - Updated.

Thank you for getting back to u...

Hey guys,

Sorry for the delay in getting back to you!

The sanction system has always been cumulative (the more offences in a short period of time, the harsher the ban).

This can decrease over time if no offences are committed.

Please be aware though that Ubisoft Support cannot overturn any temporary bans placed on player accounts.

If there's anything more we can help with, please let us know!

Hey guys!

The Vigil Set is indeed for use in Rainbow Six: Extraction only, not Rainbow Six: Siege.

As for missing renown or battle points, I have known a restart of the game / PC / console to help but if there's no change, please let us know via a direct case, as I can see you have done, so we can take a closer look.

Thank you!

Hello there guys,

If you believe a ban has been placed on your account incorrectly and you wish to appeal it, please contact us directly to discuss this.

You can reach us on;

• Our Support Site
• Facebook
• ...

Hey @spintbotpower

Thank you for reaching out to us.

If you wish to appeal a permanent ban applied to your account please create a case by reaching out to us directly to discuss this.

You can reach us on;

• ...

Hey again folks.

The development team has acknowledged this issue and it's now under active investigation. Please keep an eye on the Discussions board for updates.

Thank you for sharing this workaround and information with us, @GamerDad5862 and @Crazybone992. I've passed this information onto the development team for them to check o...

Hello @stevez_pun and @BradFreeman888

Thank you for the updates.

As ...

A video or images showing that you only have one daily quest available would be very useful, @TheeElf. If you can let me know which region of Francia you checked in as well (such as Melun or Lisieux), that will be helpful in working out if only certain Thousand Eyes NPC only give one daily quest.

Thanks for confirming that you've been able to receive three quests, ...