Anno 1800

Anno 1800 Dev Tracker




10 Aug

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.0, the development team have been unable to reproduce the issue wherein Eivor can turn invisible. As we have had no further reports of this issue occuring in-game, we will now be marking this thread as resolved.

If you are still encountering issues in "Have You Seen This Man" following TU 1.3.0, please don't hesitate to update this ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble in "A Sword-Shower in Anecastre," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of these issues persisting in-game following the release of TU 1.2.0, we will now be locking this thread.

If you encounter any further trouble when trying to complete "An Island of Eels," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any im...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.1.2, we will now be locking this thread.

If you encounter any further trouble when trying to report on Eurvicscire, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that d...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.1, we will now be locking this thread.

If you encounter any further trouble when trying to interact with Halfdan in "Lost Glory", please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@ajuk1981 Thanks for the image provided.

I have forwarded this on to the development team to investigate, however as the issue has been ongoing since December and we have not received any other reports, I am unsure if there is anything that can be done other than to start a new game or load a previous save if possible before you started that quest and replay it.

It's possible that the game was closed whilst it was still saving, causing the bug you are experiencing with this quest.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when trying to complete your pledge to Hordafylke, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when trying to collect thistles for Valka, please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@azullfr Most definitely yes, this would have been my next suggestion if the content was already installed and it still did not work 🙂

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi @bielik01, thanks for providing this additional information. To not derail this thread could I ask if you are able to replicate this issue and provide a short video clip in a new thread so we can get this looked into further. We appreciate you taking your time to report these issues to us and apologise for any inconvenience caused.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@harmonicbubble Hi thanks for your post. The new discussions forum does not have a feedback section specifically like the older forum, however we have a 'General Discussion' section where players can and do post their feedback. If you would like to post any feedback then please do so in there and select the 'Feedback' tag when creating your post.

We appreciate all the feedback that we receive from our players and it is important that we continue to receive any feedback and suggestions.

With regards to any bug reports, these must be reported in the 'Player ...

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Comment
    Ubi-Litten on Support Forums - Thread - Direct

Thanks for providing this information and apologies for the slight delay responding to your query. We have received reports of players who encounter issues when trying to accept some of Reda's daily contracts and our development team are currently investigating this. Once additional information becomes available, it will be posted to these forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. If you would like to assist us in this way, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). Once you have done this if you could also specify the names of the affected contracts if know. We apologise for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@azullfr Thanks for explaining how to download and install the Wrath of The Druids expansion.

@xGUNSLINGER87x Can you please confirm if you have installed the expan...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bloodangel569 Thanks for the update, I'm pleased to hear that you were able to complete both quests.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello again @Daghering!

The development team have been taking a closer look at your report about being unable to progress in "Closing the Vault." During their investigation, they've found out that you've already completed this quest successfully.

Can you please confirm if this issue has been resolved for you, or if you're still unable to interact with Ljufvina? If you are still encountering trouble with this quest, please can you ensure that your affected save file is your most recent cloud save. This will allow the developers to take a closer l...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @bielik01!

Please note that the Megathread list is non-exhaustive, and that we are unable to include all ongoing investigations in this list. Please be assured that your report is still under investigation by the development team, and that you are welcome to reach out for updates within this thread whenever you would like 🙂

Any new additions to the Megathread list will be cl...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sending us a video, @uibbb! I wonder if this loop occurs in case you choose to break up with Randvi, so you can start a relationship with Petra instead 🤔 I'll pass this along to the development team so they can take a closer look at this, and to see whether this is working as intended or not.

If we require any additional information from you, we'll reach out within this thread. In the meantime, pleas...

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Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thanks for these additional details @unrankedboy1! Please check out and try the steps in this troubleshooting guide, and keep me updated if they help.

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hi @niraj-shah6, I'm sorry to hear that the trophy "Bottom's Up" is not unlocking for you. Could you please let me know if you were interrupted at all when trying to complete this trophy?

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Greetings @whoiamchik, thanks for reaching out! Sorry to hear that your game is crashing on launch. Do you receive an error message or code when the crashes occur?