Anno 1800 Dev Tracker

Hey guys,

Thank you for getting back to us!

@DanielKay28 - could you please confirm;

• If you've ever lost any progress following this message? (If so, how many hours?)
• How often does this happen? (Is it during every play session?)

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@zetsubou92 Thank you for clarifying that for us, apologies for our delayed response.

To help us take a look into this with your system files, if you have not already, please get in touch through one of the channels below:

• ...

@cerithala Thanks for the video, I have reported this to the development team to investigate.

I can see there is a quest objective marker on the screen in the video to kill the target, and all objectives have not been completed yet, can you get the points required from those objectives to obtain the gold medal? The other player in this thread experiencing the same issue was able to still obtain the gold medal even though the enemy was stuck.

@migjkyo Thank you for reporting this to us, we're sorry to hear that's been occurring.

Just to confirm, as you mention some steps already, have you tried running through the full steps in the guide here?

@p-p-iii Thank you for getting back to us, we're glad to hear that you were able to get the game running.

Unfortunately Czech is not a Supported language for Subtitles, as you can see the available language options ...

@the_bdup Thank you for getting back to us.

If you check the Windows Error Reporting, do you see crashes for the game and if so could you provide the information it shows here?

@devourcolossus We're sorry to hear that's returned in that manner.

Does it state that the Save is corrupted or does it just not appear in-game?

@lili84rc0d3lili Thank you for providing that video.

Does this occur only in Sunlit areas, or do you also see it from other light sources inside?

@guest-rledcsiw I'm sorry to hear that your opals are not appearing in your inventory.

Can you try restarting the game and confirm if the issue persists. If it does could you also confirm the Ubisoft account username for the account that the game is played on as it has not been played on the Ubisoft account you have used to post on the forum.

Hi all, thanks for providing this feedback, we will certainly be sure to forward this for further review. In the meantime, if you would like to provide any further feedback of have any additional queries, please feel free to let us know.

Thanks for getting back to us with this update @evilhannie !

It's appreciated and we're very glad to hear you're back up and running!

If there's ever anything more we can help with, please let us know.

Take care out there!

@hawke0325 Thanks for the update, however in the video it appears as though you have reached the bottom of the list.

Thanks for this too @victoruchiha82 !

As many of the older titles have since concluded development and are no longer actively supported, we can't offer any guarantee they'd be considered in such a scenario, however we can certainly pass this on as something to note when considering the future of the franchise and it's further installments!

@P4r4d0x5297 Apologies for our delayed response.

If you purchased a different copy of the game, on the same account and platform, you shouldn't lose any game progress as your Save data should carry over.

In terms of Download, you may just need to download the additional content instead of the full game, as the files should be on your system.

@minipouss We're glad to hear you were able to get that resolved, thanks for the update!

@longjohn119 Thank you for providing that thread.

@Neil1511 Were you able to try rolling back the drivers, to see if that helped with the issue?

@iselol Thank you for reporting this to us, we're sorry to hear that's occurred.

Unfortunately there's no way for us to edit or fix a Save file, so unfortunately if a Quest cannot be triggered in the later Save the only option may be starting from the previous one.

I assume you've been to the exact areas where the next Quest is given, you mentioned traveling around, and there's no sign of the next steps there?

@ro9os Thanks for the video provided.

I can confirm there is a known issue where chests that were opened were only providing silver and not supplies or fabric, we have a mega thread for that issue ...

Hey @victoruchiha82 !

We don't have any information to suggest any such outfits being planned for the future, however we're more than happy to pass this on as a suggestion to the team as something for them to consider!

And if there's anything more we can help with or you'd like to share / suggest, please let us know.

Thank you!

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "Unholy Father," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demons...