Anno 1800

Anno 1800 Dev Tracker




10 Aug

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when progressing in "The Seas of Fate," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bigbossrecz Thanks for the information provided.

Can you also confirm the following:

  • The last quest you completed in the game
  • Which region you were in when this issue first occurred
  • Your current active quest if you were doing one
  • If you encountered any crashes whilst playing the game
Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hi all, thanks for your continued patience while we get this looked into. We have forwarded these reports to our development team who are currently investigating it. Once additional information becomes available, it will be posted to these forum.

In the meantime, if would like to offer the details from your progress on Assassin's Creed: Valhalla to our teams to assist in any investigation, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it) and let us know so we can forward your information for further review.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@barney_1104 I'm sorry to hear that you are also experiencing issues with your game crashing.

We would need to go through all of the PC troubleshooting first and also review your system files before this can be investigated by the development team.

Can you try the troubleshooting steps in the support article ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bielik01 Thanks for reporting this, I have forwarded this onto the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bielik01 Thanks for your reply and for creating a new post, I have forwarded this information onto the development team.

@Caue_Guion Could you please reply to Ubi-Wo...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@petek I've merged your post into our megathread for this issue with Soham hideout. It appears the issue should have been fixed with the latest update, can you confirm if you have the latest update installed? If you do can you please provide a video that shows the following:

  • That you have the latest update installed (the version number is shown on the main screen before loading your save)
  • Show that the mystery icon is on the map
  • Go to the location to show that you cannot complete the mystery due to there being no enemies to kill


Wit...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when progressing in "Of Blood and Bonds," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images o...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when progressing with "Going Deeper," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or vi...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble in "Foothold in Connacht," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that d...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble in "Defensive Measures," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that dem...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when progressing in "Defensive Measures," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images o...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@itzi3obby Apologies for the late response, and thanks for the images provided.

After looking at the images, the text size looks normal and doesn't appear to be any smaller than usual. Can you confirm if the text size looks smaller on your TV screen to what it does in those screenshots?

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when trying to interact with Halfdan in "War in the North," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as poss...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@steepgoldfish I'm sorry to hear that your game has crashed and that you are unable to continue playing.

Can you please try the troubleshooting steps in the support article here.

If the issue persists, could you please submit a ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@metroid_meister I'm sorry to hear that you are experiencing this. Are you able to provide a video as an example?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@virtualawesome Thanks for reporting this.

Are you able to provide some videos as examples?

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble when trying to follow Stowe in "Walls and Shadows," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. An...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@Souldure @lllFarQM8lll I have merged your posts into one thread. I can also confirm that the issue is still being investigated.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble during "Pricking the Needle," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos tha...

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