Anno 1800 Dev Tracker

Hey there,

Sorry to hear that you have this trouble.

Can I check what resources you have?

Many thanks,

Hey @vitocor-19 !

Just checking in to see if you're encountering the above mentioned 0x70001201 error at all?

And if so, have you given any of the previously mentioned troubleshooting steps a try?

Thank you!

Hey there guys,

Is there something we can help with?

At the moment, we can only support in English, French and German here.
 
Could you please translate your post into one of those languages so we can see how we can best help?
 
Otherwise, you're more than welcome to open a ticket through our [url=https://ubi.li/AHIgv]Support Site[/url], where we'll get back to you in your preferred language.
 
Thank you!

Hey there,

Great question, the response you have received from banan1996.1996 is completely correct

What I will advise is if you have any trouble at all just let us know and we will be happy to help.

Many thanks

Hey EvilHannie!

To be considerate to other players, I'll hide my response.

spoiler

If there's anything more we can help with, just let us know!

Hey there @chriskatoschka9! I sincerely apologise that your thread was not replied to previously. I hope that you were able to resolve your issues with Assassin's Creed Valhalla crashing upon start-up, and have been enjoying the game since.

If not, or if any other players require assistance with a similar error message, I would recommend ...

Hey @Aetheogh

Thank you for getting back to us and confirming you've got a cloud save!

The team are looking into something like this already, so I've passed your details on as part of this ongoing investigation.

Please keep an eye on the forums for news when it's available and likewise, if there's any changes or you're able to capture a clip, please let us know.

Thank you!

Hey @Revenskrev

Thank you for reaching out to us, sorry to hear this issue has cropped back up for you!

Are you also encountering this on PC?

And could you please capture a clip demonstrating this in-game and provide a link so we can take a closer look and re-raise it to the team if necessary?

Thank you!

@petek So to clarify you have already completed the quest 'The Path of The Blue Wind' its just that enemies no longer respawn in that area that you are reporting? Have you also collected the wealth from the Soham hideout?

As I mentioned I have asked for an update on the FPS issue, we will update the mega thread once there is an update available.

@brunnonog Thanks for the update, I'm pleased to hear that you were able to load an older save and unlock some of the trophies.

If possible can you try to date Petra again and then try taking her to bed, unsure if this is possible after breaking up with her but if so please try and confirm if that unlocks any trophies for you. Can you try that workaround on your latest save file that you have already unlocked the achievements on.

@virtualawesome Thanks for the information provided, I will forward this on to the development team

@xtiigra Thanks for the update. Can you confirm if the suggestion in the link bielik01 provided resolves the issue?

@gersontf I'm sorry to hear that you are experiencing this issue.

Can you please try the all of the troubleshooting steps in the support article here then try again.

If the issue persists can you confirm if this only occurs when trying to equip runes on the Gothic armour set or do you experience the same ...

@b00msie Thanks for reporting this, I will forward it on to the development team to investigate.

Hey @b00msie,

Thank you for getting back to us!

May we please know the region of your Microsoft account, as this will influence the digital content available to you and may result in you receiving different region content.

As for the Berserker Set, noted in the main thread for the issue, as fix for this issue is planned for a future release although the date has not yet been confirmed.

In the meantime though, should the Set reset, the upgrade parts should be returned to your inventory.

Thank you!

No problem @mecatalyst , we can certainly see where it's causing confusion.

We'll let you know when we hear more from the team.

Thank you!

Anytime @victoruchiha82 !

Take care out there!

@aidanielable Thank you for getting back to us with that information.

I believe it should be in the Performance settings to be able to select the GPU.

What it may also be worth trying is rolling back the drivers, as some of our previous titles have been seeing issues with the most recent drivers.

@cyndaril Thank you for providing that tip.

We'd certainly advise the other users in this thread try that, if they haven't already.

@tze_who Thank you for contacting us, we're sorry to hear you've not been able to get your hands on those at the moment.

The only suggestion we'd have for the moment is keeping an eye on the store to see if these items return.