Anno 1800

Anno 1800 Dev Tracker




06 Aug

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@noxious81 Hey there! Would you be willing to capture a video clip of this happening to be able to take a look further into this for you? Also, were you able to try SuspiciousPixel's suggestions to see if the...

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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

You are more than welcome and thank you for your kind words.

In the mean time please let us know if we can help further

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@ns-enibeti Thank you for that information! Would you also be willing to try to fully uninstall and then reinstall Ubisoft Connect to test if that makes any difference?

Comment
    UbiFate on Support Forums - Thread - Direct

@mattjib I share Adrian-'s sentiment that these sound more like hacks than a mere glitch. Do you have any clips of this happening to you in the DZ?

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your further update!

This type of suggestion is great as it gives us an idea of what players would like to see.

Many thanks

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

Hi there! Thank you for your question, per the specs you have provided you should be able to run Might & Magic Heroes VII. Thank you!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct
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Comment
    UbiSushiVamp on Support Forums - Thread - Direct

Hello everyone! I am sorry to hear that you are both encountering this message with Far Cry 5. Would you be willing to share with me which launcher and platform you are using to try to play the free weekend? Thanks!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@a56m Hey there! I am sorry to hear that Zombi is crashing for you. Please give this troubleshooting guide a try to see if it helps resolve this for you! If it does not please create a support ticket with our team with your ...

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Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@ak0asm-akta Hey there! Thank you for your question. Riders Republic will support crossplay and cross generation play!

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@matsfummels Hello! Thank you for your question about Uno. Currently, there is not a way to avoid having the AI fill in for the fourth person. I do apologize for this!

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for sharing your suggestion and feedback on potential hotkeys.

We really appreciate this sort of feedback as it helps us understand where we may be able to help further.

Thank you for taking the time to share this

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

Hey there! Thank you for reaching out. I am sorry to hear that your phone number is showing that its added to another account. Please create a support ticket with our teams and we'd be happy to look into if we are able to remove this phone number for you, thanks!

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @xGaBBrYx! Welcome to the forums 🙂

I'm sorry to hear you're having trouble finding your Burning tree and your Niflheim tree. To help us to take a closer look at this issue, would you be able to send us an image from your Settlement Tree decorations list that shows these as missing? You can check these by interacting with the dragon plaque next to the Settlement Tree.

Thanks! 😊...

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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

The reason we ask for a video is so that we can see exactly what is happening so that when we come to replicate the issue we know exactly what we are looking for.

Many thanks once again

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you encounter this at a cave in St. Kenhelm's Falls.

Would it be at all possible to share a link to a video of this happening?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you continue to encounter this.

Would it be possible to share an image with us whilst your are updated to 1.3.0?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear that you are having trouble launching the game following an update.

Can I check that you continue to have trouble after restarting your device?

I would also recommend to complete our PC troubleshooting guide to configure your device for the game.

Any trouble just let us know

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Sorry to hear you are only receiving 1 quest.

Can I check whether this happens at all times?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey there,

Thank you for your update and clarification.

Would it be possible to share a link to a video with us showing you meeting requirements needed?

Many thanks