Anno 1800

Anno 1800 Dev Tracker




07 Aug

Comment
    Ubi-Milky on Support Forums - Thread - Direct

@bielik01 and @victoruchiha82

Thank you for that image. I have now reported this to our ACV team to make sure they are aware of this, thanks for spotting this! P...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@gvo872 Hi there.

Our game development team has taken the decision to allow access to the festival after completing one of the first two story arcs in England – Grantebridgescire or Ledecestrescire. You will also need to have reached Level 2 with your Settlement.

There are a number of reasons for this decision being made. These factors can include, but are not limited to:
-Taking a players understanding of the game and it's mechanics into consideration when entering the festival. This means inexperienced players can get the most out of the festival.
-The ga...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@tintinator01 Hi there,

Sorry to hear you experienced this but glad to hear it's since sorted itself out!

Thank you for reporting this issue and updating us to let us know that the problem is now resolved. This information will be passed to our game team, so that they can take a closer look at the Test Your Metal tournament bug.

If there's anything else you'd like to report, or any more questions you might have, feel free to let us know.
Thanks!

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you to everyone who posted and brought this to our attention, I am happy to see the community challenges are synching again for you now and the counter has resumed totalling everyone's efforts.

If anyone begins to have an issue with any other new challenge or community challenge, please specify the name of the exact challenge, and create a new thread for it, to help us track this. Thank you for your help.

Comment
    ubi-smash on Support Forums - Thread - Direct

@great-cyrus Hey there, sorry to hear this has been such an ongoing issue, but to gather some further information on this, could you tell me when trying to deploy troops, are using keyboard and mouse or controller when running into this issue?

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hi @blacksky200132 , welcome to the forums!

We're only able to provide support in English on these forums, so if you'd like to translate your message for us, we'll be happy to help. In your translated message, please be sure to explain what happens when you try to start The Crew 2 - any error messages? You could even include a screenshot of how it looks 🙂

Alter...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@lord_danone Hey there! From the images shared, I would recommend selecting the "end task" option with For Honor and ensure that you disable any background application you may have running with the game. I would also ensure that the Ubisoft Connect launcher and For Hon...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@deathclasherhd Sorry to hear this has been an issue for you and your friend when trying to play For Honor on PC. I would check to ensure that both of you have the most recently updated version of Ubisoft Connect. If both of you are using any type of VP...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@danielhero2013 Hi!

Thank you for taking the time to share your feedback with us. Decreasing shield weights, and movement mechanics has been taken on board and passed to our game team for consideration.
We appreciate all feedback and suggestions that could help us improve combat in AC Valhalla.

We would encourage you to share any future thoughts on the community forums General Discussions page.
 
Thank you for your interest in the game and let us know if you have any further questions.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@danielhero2013 Hello!

Thank you for this feedback! Also, thank you for understanding that the development of extra features such as adding horseback weapon mechanics, may take some time. Player suggestions sometimes take time to implement, but are always appreciated. We will be forwarding this up to the developers for review.

We would encourage you to share any future thoughts on the community forums General Discussions page.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bri2609 Hi there!

We appreciate this being brought to our attention. Sorry to hear that you're finding it difficult to stay immersed, due to the camera.

We can pass this feedback onto our game team for further consideration. We encourage players to discuss ideas and feedback, but we also use the Player Support discussions page to help those with troubleshooting and bug reports. In future if you could post to General Discussions when giving feedback, it would be appreciated.

Thank you for reaching out and sharing your ideas for camera settings, and let us...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@paskalalex Hi there!
 
Thank you for sending your feedback on keeping on hoods and cloaks during combat. We can certainly pass this idea onto our game team.

It's always great to hear feedback, especially when it's something that means a lot to a player. If a topic has been brought up before in a separate thread, and has been responded to by Ubisoft Support, don't worry! The feedback will have been taken on board and passed to our game team for consideration.

We encourage players to discuss ideas and feedback, but we also use the Player Support discussi...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@esposito99 If you are seeing the game freezing every time during the launch of the game, I would recommend checking to ensure all background applications that you have running with Assassin's Creed Valhalla are disabled. If you are also running any type of anti-virus s...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@vampheartless Thank you so much! The files have been forwarded to the team investigation moving forward. Once we have further news to share, we will be keeping everyone in the loop on any news and announcements. Thanks for bearing with us with we resolve this. If...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @victoruchiha82, did you manage to capture an image of the outfit in the Ubisoft Store at the time? As this may need reporting.
 
At the moment, on the Ubisoft Connect website, we have the Altair, bayek and Basim outfits available for free or after spending Ubisoft units -
https://ubisoftconnect.com/en-GB/game/assassins-creed-valhalla/STADIA/overview/...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@oswaldth Thank you so much for sharing this clip and showing the difference you see with the camera when using other weapons. I have sent this over to our team to check out moving forward. 🙂

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hi there, @rudeface - great to hear you've been using the first person mode! The various powers unlocked in this mode are just for fun, so it is indeed the case that you aren't intentioned to be able to actually fight fires with the water spraying power. I hope you've found it fun nonetheless!

Let me know if you've any other thoughts or questions 😎

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @eldref - thanks very much for coming back to us!

For reaching out to us with your save file, it'd be really useful if you could get in touch via Facebook PM or ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for letting us know how you got on with those troubleshooting steps, @petercochrane - really unfortunate that they haven't helped.

The system parts you've described certainly meet our system requirements for minimum settings, so freezes of five minutes are very unusual. If you've been sure to verify the game files, update your graphics drivers and OS, and you've made sure there's no background programs slowing down your system (all steps noted in our ...

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Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @bielik01,

Thank you for the update! I already reported this to the development team for further investigation. Once we have more details regarding this particular issue, we will let everyone know through these forums. Apologies for any inconvenience caused by this.