Anno 1800

Anno 1800 Dev Tracker




24 Mar

Comment

Hey there @kenjara

Thank you for taking the time to report this to us, I appreciate it.

Apologies if this has impacted your gameplay in any way.

Just so we can rule out any technical issues, could you please give the steps from this article a go, to see if they help at all?

Does the issue with...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey there @kenjara

Thank you for taking the time to report this to us, I appreciate it.

Apologies if this has impacted your gameplay in any way.

Just so we can rule out any technical issues, could you please give the steps from this article a go, to see if they help at all?

Does the issue with...

Read more
Comment
    Ubi-Pegasus on Support Forums - Thread - Direct

Hey Asterix201252 and you too MrCardboard,

Thank you both for keeping us updated with this. So far, this issue is still under investigation by the team.

Once there's an update, we will let you know!

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey @Asterix201252

Thank you for providing that insight, I would definitely recommend you take a look at this as well @TazX14, and let us know how you...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey there @Nicholas_Steel

Thanks for taking the time to report this on the forums.

Thank you as well @Asterix201252 for the input on this, I appreciate that πŸ™‚

So I can take a look at what you're describing, could you please provide us with a screenshot or two which shows the factories twice for you, and anything else you noticed? ...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey there @DeviShark

Apologies for the delay in our reply.

Thank you both to @Asterix201252 and ...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey there @Borbask87

Your thread has been moved to the Anno 1800 forums side, because as mentioned by @GiveMeTactical this was originally in the incorrect place.

Sorry to hear that the loading time for your buildings textures are impacting your gameplay experience.

Are you experiencing anything similar with diffe...

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23 Mar

Comment

Originally posted by gluyarik

Yes I see but how do I actually push this button. I only can speed time which is triangle + ->.

Open the menu during gameplay, one of the top buttons on the left side is for the day/night cycle. There you can either set a specific time or enable the automatic cycle

Comment
    Ubi-Thorlof on Support Forums - Thread - Direct

Hey all, sorry for the issues with the Diplomacy Menu.

Just to confirm, you're all playing on PS5?

Could you maybe answer a few questions for us to help with our investigation:
1. How often does the issue appear? Does it happen every time you play the game, or only occasionally?
2. Can it happen right after loading the game, or only having playing for some time?
3. Were any specific actions made before the issue appeared?
4. Are you playing Campaign, Sandbox or Multiplayer?
5. Which Residential Tier have you reached? (workers, artisans, engineers?)

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    Ubi-Nova on Support Forums - Thread - Direct

Thanks for the heads up @Asterix201252.

@pjh2104 I can see this has already been reported and currently under investigation.

Keep an eye out...

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    Ubi-Nova on Support Forums - Thread - Direct

@SirHarryPierce

No worries. If there's anything else we can assist with, let us know.


22 Mar

Comment

Heya, splitting my reply in two parts:

1 - personal view

While I don't miss such an option, since I'm generally playing rather slowly and have been playing Anno games for long enough now to know the core mechanics, I'm never against additional settings or options. I don't think Anno necessarily needs one, but if that means a better experience for some players and people new to the franchise: Sure!

2 - Anno team view

There's by no means a "this doesn't fit to Anno" stance on our side. While always complex, 1800 is the first Anno game that goes even further with multiple simultaneous regions that require your attention. Up to this point, it just really didn't seem to be necessary to include such an option.

The way the game, or more specifically the engine is set up, everything is calculating in "ticks", e.g. the game needs to be running, be active. It's a real time strategy game after all. An active pause, however, would allow players to do act...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hi @SirHarryPierce

Thanks for taking the time to report this on the forums, I appreciate it πŸ™‚

We don't currently have an overview on the old forums, so I'd be happy to pass this report along again to make sure the teams are aware.

For this, could I please ask you to verify ...

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    Ubi-Pegasus on Support Forums - Thread - Direct

Hey there @Friyaaa

Sorry to hear that your items aren't carrying over in the Eden Burning section of the game.

So we can rule out any technical issues which might've caused this, could you give the steps from this article a go and in particular verify your game files?

If the issue persists, I'd like to ask for a short video of this in game, so that I can pass the information along.
Additionally, could you also please open an ...

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21 Mar

Comment
    Ubi-Pegasus on Support Forums - Thread - Direct

Hi @BagnardLopez

I'm sorry to hear that you're having some issues with your save files.

So I can try to help with this, could you let me know if your save files are synced to the cloud at all, or are these stored locally on your PC?
Are you using any mods by chance?

Thank you as well for providing some of the troubleshooting steps you've already tried, I appreciate it.
It could potentially be that this file has become corrupted for some reason, if this is the case, I would recommend taking a look at this article on the topic.

...

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