Anno 1800

Anno 1800 Dev Tracker




16 Mar

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @mikimiki33

It is not possible to uninstall individual DLCs on Ubisoft Connect.

If you wish not to use the DLC, you can do so by unselecting it when you create a new game.

As an alternative, you could reinstall the game and deselect the DLC during the setup.

Should you need more information, feel free to get in touch with us.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Very_Melon

I'm sorry that you are experiencing this issue as well.

To help us with the investigation, would you be able to provide the info requested by @Ubi-MrM few posts above?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @MrCardboard

Thank you for sending us the screenshot. I can confirm that our game team has received your report and it is investigating.

Once we will have new information, we will share them here on the forum.

Thank you for taking the time to report this problem.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @TazX14

I'm sorry that you're having an issue with this quest on Anno 1800.

Would you be able to provide a screenshot/video of the problem?

This can be very helpful to investigate the issue and provide the support you need.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @chris02918

as @Mevelios mentioned in his reply, this topic has been discussed and the feedback has been sent to our game team.

We have no news, for the moment.

Once we receive new information, we will be able to share them.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Nixer992

Thank you for the information you provided. From your message, it seems that the issue still persists.

Would you be able to take a video that shows that even by doing the actions required, the achievement is still locked, so we can send it to the dev team to investigate?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @MEMEy0u

Here there is a workaround that might help you:

  • Set your desired monitor as your main monitor in the Display settings in Windows
  • Launch the game
  • When the game loads and appears on the monitor you set as primary, close the game
  • Set your main monitor as the primary monitor again in the Windows Display settings
  • Launch the game, it should be on your desired monitor


If this doesn't work, please try to move the game to the other monitor using the Windows button + arrow, as you did before. Once...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Asterix201252

Thanks for the assist! It "sounds" (see what I did there?😁 ) like it is a known issue that it is currently being investigated.

We have no updates on this at the moment, but we'll post more information as soon as we get them.

Thank you very much!

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @M3rrid3w

I'm sorry that you've had this issue with the Steam version of Anno 1800.

Please get in touch with our support by creating a support ticket, so we can investigate this further.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Nicholas_Steel

Thank you for the screenshots you provided. Would you be able to do some test, so we can check how the game behaves?

We'd need you to test the following:

  • If you use DirectX 12, does the issue persists?
  • If you swap the monitor position in Windows settings, and set your second monitor to be on the left hand side of your main monitor, does the problem disappear?


To set the position of your second monitor, you could try these steps:

  1. Right-click on your desktop and select "Display set...
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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @jmroche83

Would you be able to provide a screenshot/video of the issue?

This will allow us to have a visual feedback of the problem, that can help us understand the issue.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @HankChen_

I'm sorry that you are unable to select the traditional Chinese language on Anno 1800.

Could you please follow this guide, to check if you can find the language in the list?

If the issue persists, please ...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey everyone,

As it was mentioned earlier in the thread, we've reported this feedback to our devs.

I do not have new info to share at the moment but stay tuned 😉

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Mevelios

Thank you for catching this typo in the campaign event! I have reported it to our game team.

Good job! ♥

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hello @pjh2104

I'm sorry that you've had an issue with Anno 1800.

Is the game crashing when you delete all the houses? Are you deleting them 1 by 1 or all at the same time?

Any information can be useful to identify the problem.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Nicholas_Steel

I'm sorry that you've had this issue on Anno 1800.

Would you be able to take a video of the issue, as it would be very useful to investigate your report?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @hostile17w7 and @Asterix201252

I'm glad that you were able to solve this issue. These info can be useful for other players as well.

Thank you for letting us know ♥