Hey there @Crowdsurfr-NGNS
Thank you for sharing what you discovered, I appreciate you sharing this in the thread.
I'll be sure to keep note of this if another player encounters this issue on the forums.
If you do have any other problems or questions, please feel free to let me know!
Hey @Mevelios,
I apologize for the delay in our reply.
Thank you for submitting the ticket with the files you attached, I appreciate that.
We ask for videos of the problem, so we can see this bug within a moving/live setting, so that is it then easier to reproduce for the development team in their investigation.
I can understand it might seem like an unnecessary effort when screenshots have already been provided, but rest assured we only ask for the files which we need and which would best help identify and address the issue.
We try our best to relay any information we gather on the forums to other agents, although some may still ask for extra information.
If you find the time, it would be super ...
The issue with missing Traditional Chinese on Steam should be fixed now, please let us know if you still encounter this problem.
Thank you,
Thorlof
Hi @sniperNZSAS
Thank you for raising this and for providing a video of the bug. Sorry to hear that this has been affecting you since the new world expansion.
Just so we can rule out any technical issues which might be causing this, could you give the steps from this article a go?
If the issue continues after this, I recommend that you please open a case via email and attach your save file there, so the team can take a closer look to investigate further.
Feel free to link your video there and me...
Hey @Asterix201252 and you too @Tormbav
I appreciate you taking the time to report this bug, thank you for providing the video and also for submittin...
Hey there @IIMoshPotxX2017
I'm sorry to hear that you're unable to continue playing the main quest at the moment.
Apologies for the late reply from us.
If this issue still persists, I would advise the following:
Hey @Etargos
Thanks so much for providing us with the custom settings you put for your game, the screenshots are perfect! 
We won't be needing any files for these settings, beside the images at the moment, and I've made sure to pass on the information for the report as well.
If we need any more information, we'll be sure to contact you...
Hey there @oakchairs
Your post was moved over to the support site, so we can get a better overview to help you with your issue.
Sorry to hear that your fps has been low for your game.
To look into this, could you clarify if this happens at specific times/places in the game, or does it happen everywhere?
If you could give the steps from this technical support article a try in the meantime to see if this helps at all, that would be helpful.
Hey @KH1031
The language supported for the version of the game you purchased will depend on the region of the store from where you purchased this.
If your game supports this, you should be able to change the language within your game settings.
I've had a quick look at your account and can see that the version you purchased should have this option available to you.
To check this for you, could you please provide a screenshot of the language options for your game which you can see?
Let me know if you have any other questions in the mea...
Hey @ZirusBlackheart
The Deluxe edition for Anno 1800 - Console Edition includes 3 ornament packs (Amusement Pack, Pedestrian Zone Pack, Vibrant Cities Pack)
These are available for purchase as single packs so you could simply get them after you buy the Standard Boxed Edition.
Should you need additional information, you can check our ...
Hey @AreezNL
I'm sorry that you have experienced the same issue.
Could you please try to start the game as administrator and reproduce the steps you mentioned?
Please let us know if your single player profile disappears again, as this info can help us with the investigation.
Thank you very much.
devtrackers.gg
