Apex Legends Dev Tracker

@mashme05 

 

Have you tried changing the DNS as mentioned above, flushing it, updated the router firmware, or attempted these connection troubleshooting steps yet?

... Read more

@BekahB37 

 

Thank you for the feedback! We've seen some other discussions like this from the community here and here as ...

Read more

@surfFreeman 

 

Which league are you in? 

This is from the ranked matchmaking details:

 

LOSS FORGIVENESS

...

Read more

@surfFreeman 

 

Which league are you in? 

This is from the ranked matchmaking details:

 

LOSS FORGIVENESS

...

Read more

@Bowi_QC 

 

Thank you for the feedback and we'll make sure the team is aware of your bug report on localized languages.

/Blueberry

---------------------... Read more

@AgentChorange 

Do you have "Enhance pointer precision" un-checked? If not, try that and let me know if that helps. It looks like you've done a lot of advanced troubleshooting so far, perhaps this guide by one of our Champio...

Read more

@ElegantD3ath 

 

Have you tried reinstalling the game and clearing Origin's cache yet? Strange it's still showing up as Season 1 for you. It's possible there are corrupted files in your game folder when the update was downloaded.

/Blu... Read more

@ElegantD3ath 

 

Have you tried reinstalling the game and clearing Origin's cache yet? Strange it's still showing up as Season 1 for you. It's possible there are corrupted files in your game folder when the update was downloaded.

... Read more

Thanks for the post, unfortunately that one is a known issue, and the stats weren't being tracked until recently.

• KNOWN ISSUES: There will be some stats [like assists for example] that will start counting for Season 2 but won’t account for progress before that. This is because until we added the feature, this stuff wasn’t being counted. We’re looking at future improvements to retroactively update these areas that we hope to address down the road.

Can you take a minute to go through the steps here @Unorthodoxc: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Can you also share the UO Trace you run with us.

Darko

... Read more

Those steps are for the issue you are seeing @Unorthodoxc and it does not matter the platform. The best thing to do is go ahead and follow the steps above.

 

Darko

Hi, BP progress is a little different this season. 

If you check your challenges, there'll be one to earn a BP level by earning Stars and/or Match XP. This will be the main way to grind for XP when you're not doing challenges, I think of it as the BP XP bar.


This starts out at 9k at the start of the week, and every time you gain a BP level via this challenge, the requirement for a level will up by 9k, to a cap of 54k. 
Stars earned from completing challenges will also add to this bar, and of course you can just earn BP levels outright with certain weeklies..

There's more of a breakdown here: ...

Read more

@MachineElf2 

 

Are you still getting this crash post Season 2 update?

 

Can you upload a DxDiag for us so we can look at your system specs?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dx...

Read more

Hey @dan_saviola when issues such as this occur on the Xbox One the first thing to do is ensure that your console and game are fully up to date.

 

If that makes no difference then clearing the cache and powercycling your console is next.

You can do this easily enough by following the steps below:

1. Press and hold the power button on the front of the Xbox until it turns off completely.
2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
3. Plug your power cable back in and turn your Xbox back on.

Let me...

Read more

@Smithums144 

 

Can you upload a DxDiag for me so I can see your specs?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
-----------------------------------... Read more

@Smithums144 

 

Can you upload a DxDiag for me so I can see your specs?

@r0x0rf0x0r @Smithums144 

 

Are you able to change the in-game settings after updating to the latest build of Windows 10? Search "Windows Updates" in the desktop search bar to check for pending updates.

/Blueberry

---------------------------------------------------------------------... Read more

@r0x0rf0x0r @Smithums144 

 

Are you able to change the in-game settings after updating to the latest build of Windows 10? Search "Windows Updates" in the desktop search bar to check for pending updates.

... Read more

Were you able to try the steps I suggested above @Unorthodoxc?

 

Darko

As I said previously @Jiffzero we cannot assist with a ToS sanction on your account. You will need to wait to hear back from our Terms of Service team.

Darko