For Honor

For Honor Dev Tracker




29 Sep

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey betoharres,

I am sorry you feel this way.

As my colleague said, if the code appears to be an Epic error code, we would advise you to contact Epic themselves.

Have you done so?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Dean09199,

Sorry you feel that way.

If you bought directly from Steam you would need to return to Steam to request they change the version you have received.

24 Sep

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Warriors,

Sorry to hear that you are still experiencing this.

Could you please create a ticket on our support site and provide a DXDIAG and MSINFO report with the case so that I we can look into this? You can find our opening hours ... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello there,

Sorry to hear that you are unable to connect to Epic Launcher.

This error code doesn't appear to be one of ours, rather it seems to related to the Epic Launcher itself.

Epic does have a Support Guide on this error code I'd advise you look at to see if any steps there resolve your issue.

If the issue persists, I'd advise reaching out to Epic Support for further assistance.

If you have any additional questions, please let us know. ...

23 Sep

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Thank you for the update!

Could you please contact us on our support site and provide a DXDIAG and MSINFO report with the case so that I we can look into this? You can find our opening hours here.

You can fin... Read more

22 Sep

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
hello Warriors,

Sorry to heaar that your game keeps crashing.

Can you please confirm if you're receiving any error code? Many thanks and if you have any other questions, please let us know.

16 Sep

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by severe117
I'm on PC
Thank you for clarifying! Could you please try verifying your files:

1. In Uplay, click on Games tab at the top of the window
2. On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
3. Click on this arrow to make a drop-down menu appear, then click on Verify files

Please then ensure the game and Uplay are running with ... Read more

15 Sep

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hi severe117! Are you playing on PC or console?
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey there, I'm sorry you haven't had a reply yet!


- The approx. time you earned / unlocked these two effects

- A list of heroes you had these effects applied to / unlocked for

- If you have them, images of the effects in use / owned
I can see you linked this thread in your tweet but did not provide the information requested above. Could you add the answers to these questions into a DM?

11 Sep

Comment
    Ubi-Baron on Support Forums - Thread - Direct
You haven't received a response through our Twitter channels? Did they create a Support case for you, and if so what is the Case/Ticket ID?

10 Sep

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for getting back to us.

Could you please extract the MSINFO details into a Text file and upload it to the case? There should be an option on the Window to do so. That will help us to look into that for you.

07 Sep

Comment
    Ubi-Baron on Support Forums - Thread - Direct
We're sorry to hear that's been the case, FLUFFYMASTER40.

Just to confirm, you've spoken with the Support team and have a Support case that is being looked into? Do you have the Case ID for that?

02 Sep

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey rumeni - I hope you had a great holiday! I'm sorry to hear that For Honor is now crashing for you since the latest update.

Did you yet complete our full basic PC troubleshooting guide? If not, can you do so, and let me know if the steps help?

You've mentioned reinstalling the game and Uplay as well - are they installed to the same drive on your PC? If not, can you please reinstall one to the same drive as the other for testing purposes?
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey JeParleRomano, thanks for replying to the thread.

I've checked the account you're posting from and can't see a copy of For Honor on it - as such, as a first question, have you checked that you are trying to run and play the game from the correct Ubisoft Account? If you're logged into the correct account in Uplay PC and can see the linked game in your library, can you please run through our connectivity troubleshooting to rule out any network issues as well?

Should you still encounter the PI-UBI-01 error after completing all of the steps above, please refer to my ... Read more

17 Aug

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Thanks for the information. Have you tried using the keyboard and mouse or another controller?

Do you notice any difference?

Thanks!

12 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey DerMeisenJager,

Thanks for reaching out to us.

Do you experience this issue when fighting AI also?

Are you able to provide a video of this for investigation?

11 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear you're still awaiting a reply, xwarek.

Can you confirm if you've still not received a reply?

07 Aug

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Originally Posted by krystion_255
hey man don't know if your still having this issue but i figured a pretty good work around. iv'e been pulling my hair out for the past 24 hours almost, trying to figure out why its not working with epic and i just cant get to the bottom of it. so here's what you do just cut epic out of the picture transfer the game to steam and it works every time.

1. Launch Steam.

2. Click the Games menu, choose Add a Non-Steam Game to My Library.

3. Browse for games on your computer or put a check next to the game(s) you wish to add to the Library.

4. Click on "Add Selected Programs".

your welcome lol
...
Read more

05 Aug

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Originally Posted by ChromeHarrier
Hi, I have received the error message An Epic Games Service is unavailable at the moment. Please try again later.

This happened when i was trying to launch my Assassins Creed Origins. Please help.
Hello there ChromeHarrier! Welcome to the forums!

Have you tried the steps that my colleague Houck provided above? Could you let me know if these steps help to resolve your issue?

04 Aug

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Originally Posted by xwarek
I messaged the problem on the twitter. Thank you for your time spent on helping me. Have a nice day!
Thanks for updating us! You're welcome

Please don't hesitate to reach out to us again if you need further support!