Apologies for the inconvenience.
Please know that we are processing the support queue as fast as possible, I have looked into your request and it’s already been reported to game devs.
Regarding refund request support will be able to help you with that as well.
Greetings Travelers,
As we continue our mission of collaboration with the community, we wanted to reach out and get as much feedback as we can on the topic of Mid-Cycle balance. In years past we have reached out to the community via a survey, and we found the feedback very valuable. Today, we are hoping to do the same once again.
Previously, our decision on the topic of Mid-Cycle balance has been to avoid adjustments to skills and items that are overperforming but are not bugs and to avoid fixing bugs that result in those skills becoming significantly weaker. The exceptions here are bugs that cause server stability issues.
To be clear, this small survey only focuses on bug fixes or balance changes that apply to overperforming skills or items. We will continue to fix bugs that result in skills and/or items receiving a buff. Things like server stability, Item Factions, or similar issues are not a part of this survey.
We know that the conversation can be mor...
Read moreGreetings Travelers,
Today’s patch is centered around 2 specific hotfixes.
Fixed a bug that was causing players that die during a Dungeon run to transition and immediately disconnect from the game.
Fixed a bug where clicking on the transition object after Fire Lich Cremorus in Soulfire Bastion Dungeon was not correctly triggering the teleport to the Soul Gambler area.
Hello Travelers,
For today’s patch we have a bunch of fixes for controller, UI, skills, and more. We’re also spending a moment to comment on Dive Bomb and Ghostflame. Read below for the full notes.
Last week, we announced a set of cosmetics that would be given to all players who played Last Epoch before March 1st, 2024. With servers more stable, we have now set our sights on granting those cosmetics.
We’re going to cloak you in the Autumnal Wrap - a thank you gift we announced during the launch weekend. You’ll also be swarmed by all three bee pets from the Refer-A-Friend program.
These cosmetics will appear automatically in your inventory over the next few days after this week’s patch. No extra steps will need to be taken on your end. The Last Epoch community’s pa...
Read morePlease submit a support ticket at https://support.lastepoch.com/ and our support staff will guide you further.
We apologize that you are experiencing this issue. It is something our team is aware of and is currently doing their best to resolve it as quickly as possible. In the meantime, we do have a few connection troubleshooting options we can offer that may help until a more permanent solution is found:
Hey Suschu, it would also be helpful if you posted your crash.log. You can find it here:
C:\Users[usermame]\AppData\Local\Temp\Eleventh Hour Games\Last Epoch\Crashes
(username needs to be replaced with what your computer is named)
Hi Suschu, were you by chance using a controller or had a controller plugged in when this occurred?
Thanks everyone, we’re on it.
Fixes a bug where having a hardcore character die could cause the Standard stash data to be reset.
Please see Notice: Hardcore Character Issue for status information and follow-up.
I am in the process of testing multiple ram usage problems today. They look promising. 
We are aware of this bug. It’s not an easy fix from what I have been told but we are currently thinking up solutions.
Please avoid playing Hardcore characters at the current time. We are investigating reports of Hardcore Character deaths impacting Standard character stashes.
Update 2024-03-11T17:22:00Z:
We have begun restoring stash data to affected accounts (tabs, faction progress, gold and shards). As this process requires you to be offline, we will be processing through the list of affected players skipping anyone who’s currently online, and coming back to them during a different timeslot. We will be locking out accounts as they’re being restored, so if you find yourself unable to log-in and were affected by this issue, please wait about 15 minutes and try again as we may have been restoring your account.
To re-confirm: This restoral merges back in missin...
Read moreThis patch is required. To download the latest patch, please close the client to Steam, which should automatically start the update. If it does not, please try re-starting Steam.
It’s been a while since I’ve personally played Spellblade, though it’s certainly had its times being the meta leader, haha. Sometimes all it takes is a small tweak, or a single unique for something to go from obscurity to OP supermeta, or reverse. From a neutral balance standpoint, maybe other builds having an easier time getting to 300 and above is what we should be looking at, haha 
. Though of course, as I mentioned, it largely comes down to the feedback we get, and we’re listening!
Hello, Travelers!
Wow, what an opening week for Last Epoch. We are absolutely floored by the turnout and response to the game. Having started as an after-hours passion project from die-hard ARPG fans, we’re in awe that Last Epoch reached 265,000 players online at one time this weekend, the #39 highest concurrent user count recorded on Steam - ever. We appreciate you all bearing with us as the load initially gave us trouble for online gameplay, but we’re happy to say that we’re holding mostly steady above 200,000 players in-game and have made improvements each day in the backend infrastructure to support the demand. We’ll continue to monitor and address any issues that crop up.
I want to take a moment to talk to you all about what’s coming next.
Sometimes, you don’t think it be like it is, but it do.
Being in melee range (very close range) means you have less time to react to abilities as they connect sooner. Hard to beat math on that one. Though there’s certainly things we do such as making those more instant melee attacks weaker than ranged attacks, but with infinite scaling everything hits a point eventually.
We are aware of, and have been discussing the eternal melee vs ranged debate internally. Ranged is generally able to push further for a number of reasons, mostly due to the intrinsic benefits of not being in melee range, haha. It’s a very complex matter, particularly when infinite scaling is involved, but we have certainly been discussing the topic of how ranged tends to pull ahead of melee at high corruption (about 600-800C~) as the unavoidable attacks for melee start becoming unsurvivable.
Generally for balance, we shoot for all reasonable builds to complete around 300C. Of course, different people set different goals for themselves, and may only consider clearing 1000C to be ‘viable’, but roughly 300 is what we shoot for. As far as I’m aware, Spellblade is capable of this with a number of builds. Of course, we do listen very closely to feedback, so if we get a bunch of feedback about the Spellblade falling behind other masteries, we will certainly bump it up in priority.
... Read more
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