I'm one of the people who bought the game on launch, essentially going in blind as I've not followed the game at all in early access, and left a negative review after the servers failed to work. My review was short and simple, it said "the servers don't work, avoid for now."
After coming to this subreddit and seeing how you and the rest of the team have handled it I just removed my negative review a moment ago. I now have faith that the issue will be fully sorted in good time and that the launch day issues are not a a reflection on the game.
Its still annoying of course, but its far less annoying after seeing how you've all responded. Its so uncommon to see this level of communication and honesty from anyone these days, let alone a game developer. I can't wait to see what you all accomplish going forward.
We really appreciate it. Sincerely.