Rainbow Six Extraction Dev Tracker

Heya @PewpSauce - understood! I was aware you were discussing the patch, and mispoke when I mentioned the maintenance. From our end, they feel like the same thing, really

I've gone ahead and asked our team if we've got patch notes available for any other changes that may have happened, and I'll get back to you here on the thread once I've heard back from them.

Thanks for your patience in the meantime ...

Hey there @lex_47 , thanks for reaching out about this! Great to hear you've given the new Eclipse event a go, but I understand you've had trouble with the amplifier.

I'm not familiar with an amplifier item or ability in the game. Can you send me across a screenshot showing what you are referring to? This will help me to report the issue to our internal teams so we can investigate. For help with taking a screenshot, please see the ...

Hi @CheeseBall_TTN , welcome to the forums

Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.

For support with Ex...

Hey there @awqrthn , thanks for your post about this. My apologies for the delay in responding. I've moved your post across to our Player Support forum now, so I can answer it. I understand you've not been able to launch Extraction due to an authentication error - sorry about that!

When a Ubisoft game is launched from Epic or Steam, it prompts you to log in to Ubisoft Connect to link it to your account. I gather from what you've said that you'd accidentally linked it to your friend's Ubisoft Connect account. In this case, I'd recommend asking your friend to contact us dire...

Howdy @MMackeyHolla , welcome to Ubisoft Discussions! I appreciate you reaching out about the Smasher not spawning for a Specimen objective - that sounds most frustrating, and I'd really like to help with this.

I can see our team is investigating similar issues, and we've got a few questions for you to help us with that. Can you answer the below for me?

• Which platform were you playing on?
• How many players were in your team?
• Did you check the airlock leading to the next area?
• You mentioned you'd found an Immortal Smasher, but...

Heya @PoteznyPalasz , thanks for coming back to us about this.

From here on the forum, for data protection reasons, we're not able to discuss the particulars of your account or its contents. My apologies! I'm confident our agents on that support case Ubi-MrM created for you will be able to help you get this resolved, though!

Please let me know if you've any other questions at all.

@PewpSauce Hey Operator, thanks for your post about the recent maintenance!

My apologies that we've not released patch notes for it. However, I'm happy to report that this was to implement our new Crisis event, which you can read more about at ...

Hey there @ZHANG-JIA-QI , thanks very much for this report! I understand you've found it to look a bit odd when you are crouched and barricade a window in Extraction. I've just tried it myself, and I agree! It sure does look unusual!

I've gone ahead and reported this to our teams internally for us to have a closer look at this issue, and I really appreciate you letting me know. Sorry for the inconvenience while we investigate this. Let me know if you've any other questions!

Heya @Rinzler617 , welcome to Discussions! Thanks for reaching out about this. I understand you've had trouble getting Extraction to recognise your gamepad since our recent update - sorry about that I'll be happy to help you get this resolved.

It's likely you'll be able to solve this issue with the steps from our ...

Heya @PewpSauce , thanks for sharing your insights here! And hello also to @andrew-ppxt ...

@Rinzler617 Hey there, and thank you for contacting us about the controller difficulties that you have encountered with Rainbow Six Extraction. I have moved the information from here and added it to your other post ...

@PoteznyPalasz Understood, thank you for the update !

For the purpose of our investigation, a case has been created.

You can access it via our ...

@PoteznyPalasz Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a skin for IQ went missing in-game !

In order to isolate the Issue, I invite you to check if the problem persists after checking the game files, with the help of this article.

Th...

Hey @Dudebromcguysn ,

As this is the forum for Rainbow Six: Extraction, where the data centres cannot manually be changed, may we please know if you're referring to Rainbow Six: Siege?

And if so - have you tried setting the GameSettings file as 'Read Only'?

Hello @Dudebromcguysn,

Thanks for reaching out and I'm sorry to hear that you are unable to change your data center.

Can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

Hey @kevazki55 ,

Apologies for the delay, we're a tad busier than usual at the moment so it's taken us longer to respond to player's email cases, but rest assured we will be in touch with you soon to discuss your appeal.

Thank you for your understanding!

@lex_47 Hi !

I've taken note of your message, and I'm sorry to hear that you're also encountering an Issue with the weekly challenge !

In order to isolate the Issue, I invite you to provide us with the following :

Screenshot showing the challenge requirements have been completed

...

@PewpSauce Hi, and welcome to the forum !

I've taken note of your questions regarding sanctions in Rainbow Six: Extraction.

If you'd like to know more about the do's and don'ts in our games, I invite you to check this article.

Don't he...

@kevazki55 Hi !

I've taken note of your question regarding the ticket you made.

Your question has ben merged with the thread where you originally asked about the sanction, in order to bring it the best possible visibility.

It might take some time until you get a reply regarding your ticket, however rest assured a specialist will be with you as soon as possible !

We thank you for your patience and understanding on the matter, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

@kevazki55 Hi, and welcome to the forum !

I've taken note of your messages regarding the sanction encountered.

The other thread you opened regarding the ban has been merged to this one, in order to gather your messages in one place.

In order to bring you the best possible support, while protecting the privacy of your information, I invite you to reach out to us via our ...