Rainbow Six Extraction Dev Tracker

@andrew-ppxt Hi, and welcome to the forum !

I've taken note of your question regarding a sanction encountered while playing.

To clarify, did you encounter this sanction in Rainbow Six: Siege, or Rainbow Six: Extraction ?

@TheLegend117891 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that you encountered an abandon sanction in Rainbow Six Extraction !

In order to isolate the Issue, I invite you to provide us with the following information :

Which map did this happen on ?

What was the study you completed ?

...

@DGC_Random Hi, and welcome to the forum !

I've taken note of your message, and I'm sorry to hear that your friend encounters an Issue with her account !

In order to provide her with the best possible support, and to protect her privacy, I invite your friend to reach out to us directly via our Help website...

Hey @AnglerDK

Cross-progression can't be disabled unfortunately as it's tied to your Ubisoft account. I apologise for any disappointment caused.

Hey @AlexJox

I'm sorry to hear your game is still crashing whenever someone uses Sens. I see you had a live chat before and it looks like it was resolved previously. But as you have a support case created from the live chat, if you log back in to the support website you should be able to see your old cases and you can update it again. Even though it is closed, it will reopen the case when you comment on it again and we can continue assisting through there.

Hey @skinbag11

There's no known issues to have a black square on the screen during play or in the main menu. Could you provide a screenshot or video showing how big this is and how it looks please?

Hey @GodPlix

I understand it's not fun to be team killed but they will get banned for doing so, just like you have for reacting and team killing them back.

Hey @manu04nun

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @ClaymanCletus-0

We'll need to handle this kind of issue through a support ticket or live chat, so someone will get back to you as soon as possible if they haven't already.

Hello @lastfreedom thank you for getting in touch with us and welcome to the forums!

We have our own Gameplan website used for game mechanic explanations and overview of game modes, could you please check our website to see if these videos can help guide you on the UI elements in-game >> ...

Thank you for the feedback on this @TSM-EGC I am sorry to hear you are disappointed by the cloud save profile storage. Your concerns have been noted.

Hello @GodPlix thanks for getting in touch with us.

Bans are applied according to our game data and other player reports. A player will not receive a 7-day suspension unless multiple reports and game data have been flagged/reported on that player's account. I am afraid we are unable to go into any more detail about how our ban process works or share details on any individual ban a player may have on our forums.

Hello @TTVHDAndreasEST thank you for getting in touch with us.

Can you please let us know where you purchased/redeemed the game from?

If you have 'claimed' the game from Xbox Game Pass previously and you are a current subscriber, please see our Xbox Game Pass subscription thread for more information on how to solve any Xbox Game Pass issues related to Extraction >> ...

@Ponce_Deleon Hello there.

Apologies for our delay in responding here, thank you for posting. We're glad to hear you were able to resolve your issue with in-game credits.

It's likely that your loadouts have been reset following a disconnection due to a known issue. The team are investigating this currently, apologies for any inconvenience caused. Ubisoft's services have also undergone some maintenance over the last week and may have factored into this disconnection occurring. Should these disconnections persist, you can check our support site for maintenance ...

Hello @OwO-_,

Thanks for reaching out and I'm sorry to hear that you were unable to find any matches. Apologies for the delayed reply.

Can you please confirm if you're still experiencing this issue? If so, can I kindly ask you to perform all of the troubleshooting steps listed in ...

Hello @Kawaii_Shempaii,

Thanks for reaching out and I'm sorry to hear that you are experiencing this issue.

Can you please confirm if you performed all of the troubleshooting steps already provided in this thread, by any chance? If s, can you please provide us with a few screenshots of this occurring showing your current monitor setup and in-game selection, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

Hey @EfeYalcin and welcome to the Ubisoft Discussions!

I'm sorry to hear you were disconnected from your match in R6S. Please note that your temporary in-game sanction has been applied due to your disconnection; this is not an error, and it cannot be removed. Additionally, the system put in place for the MMR adjustment doesn't allow for modification, we will therefore be unable to add MMR to your account.

Hey there @breakgamer30 and welcome to the Ubisoft Discussions!

I understand you haven't received your charms. So we can further look into this with you, I have opened a support ticket, 16811741, which you'll be able to access via our ...

Hey @Nick6with and welcome to the Ubisoft Discussions!

I understand you are unable to launch Rainbow Six: Extraction. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your PC run the game ...

Hey @dom3nico_d_28 and welcome to the Ubisoft Discussions!

I understand you're receiving an error code when playing Rainbow Six: Siege. To attempt to fix this issue, I'd recommend following all the troubleshooting steps of this article, concerning the resolution of c...