Rainbow Six Extraction Dev Tracker

Thank you @Agent_Ares we will await your reply should you be able to get back to us with a clip.

I know from other issues that have been reported from players previously with the game, certain issues can occur for a group, when one player is having trouble with their connection. The server and game session can sometimes get confused and enemies can respawn, appear in incorrect places, or the game does not recognize your progress, such as completing a particular objective .

To try and prevent issues like this from happening, if you play with friends make sure t...

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Hello @Agent_Ares sorry to hear you experienced this issue when taking part in Sabotage.

Did any of the players happen to have any connection or ping issues whilst this was ongoing? How long would you say you were playing this mission when the issue occurred?

I checked our bug reports and I couldn't find anything linked to nests respawning during Sabotage. If this were to happen again, do you think you or your friends would be able to capture a clip for our Extraction team, or was this a one-off issue you have only encountered once?

Hello @Tesla-TrashCan if you have reached the maximum number of claims, we will need to check your account to help you with this issue.

Can you inform us of your Xbox profile (Gamertag) so that we can verify that you have the correct Xbox profile linked with your Ubisoft Account and contact us privately using one of these links to create a new case for you where we will be able to help you? >

Ubisoft Email/Live Chat support > http...

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Sorry to hear this @earclimax3id !

Stats not updating in Ubisoft Connect is something that occasionally happens in our game and gets reported to our Connect team.

Can you please check your stats on the Connect mobile app (if you use this), as well as the launcher, to see if they are both stuck?

Hello @Agent_Ares thanks for feeding this back to us.

In order for us to check if this issue is working as the designers intended or if it is a bug, can you provide a video of this happening in your game, so we can forward this to the Extraction team?

Recording video clips on PC >>
-Please use a program like Xbox Gamebar (installed on Windows 10/11), and press the Windows and G key to start recording a video clip
-When you have finished recording, you can find your clip in your 'Videos/Capture' folder
-Please post this clip to a hosting website such...

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Hello @Agent_Ares thank you for your sharing your thoughts and ideas on execution animations on the enemies and how the positioning of the enemy on the ground, affects this.

I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.

If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the fo...

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@simply-harold Hi, and welcome to the forum !

I've read your report, and I'm sorry to hear that a connectivity Issue in the PC version of Rainbow Six Extraction prevents you from enjoying the game !

In order to isolate the Issue, I invite you to check if the problem persists after verifying the ...

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@SugarCazza Hi, and welcome to the forum !

I've taken note of your report regarding crashes when launching the PC version of Rainbow Six: Extraction, and I'm sorry to hear that this prevents you from enjoying the game !

For the purpose of our investigation, I invite you to check the steps of our PC...

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@Bryce_The-Rice Understood, thank you for the details !

Your report has been forwarded, and we thank you for all the information provided.

If you'd like to provide additional information, or have any questions, don't hesitate to reach out to us !

@PoteznyPalasz Excellent, I'm glad to hear that the skin is available once again !

Don't hesitate to message us if you have questions, or for any other Issue !

Hey @krasorias Welcome to the Discussions!

Sorry to hear that you receive the error message when trying to play with your friend. If the options for you are not available to start a game, it seems that this may be related to your NAT. I would, therefore, advise you to make sure that there is nothing conflicting with your NAT type. We have a dedicated article for this which you can read ...

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Hey @Isma099_21 Welcome to the Discussions!

Sorry to hear that you are experiencing screen tearing in the game. You mentioned that you have noticed this issue didn't occur before applying the changes in the setting and have reinstalled GeForce Experience. But would you please make sure if you have performed a clean installation of GeForce Experience? As it could be that some files (including the settings from GeForce Experience) were not removed.

Should that issue still occur after this, I would advise you to try the following steps from the article ...

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Hello @FTW0m4tr0n,

Thanks for reaching out and I'm sorry to hear that your game keeps crashing.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional q...

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Hello @Boku_no_Piko123,

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?
 
Alternatively, if you'd like to receive support in your native language, you're welcome to contact us on our website regarding the issue. Thank you!

Heya there @PewpSauce , thanks for waiting!

I've double-checked with the team, and they've confirmed there were no other player-facing changes made besides the Crisis event, so no patch notes were needed. Here's a tweet from our team confirming this.

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Let me know if you've any other questions! I hope you're enjoying th... Read more

Hello there @we_are_not_open , thanks for posting about this! It sounds like you're stuck on the loading screen for Extraction, which sounds most frustrating. I'll be happy to help you solve this!

The vast majority of launching and loading issues are solved with the steps in our troubleshooting guide. In particular from the guide, please make sure you are ru...

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Hey there @Killorio - I really appreciate you sending me over your thoughts about data centres in Extraction. I understand your reasoning, that the smaller player base for Extraction seems like it'd make it a better fit for being able to change data centres than Siege. I've gone ahead and sent across all your feedback about this internally.

My apologies for the inconvenience. I'll have my fingers crossed that you manage to find some players to match with, and I hope you've otherwise been having a good time with the new event ...

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Howdy @Bryce_The-Rice , thanks for reaching out, and welcome to Discussions!

I've had a quick look, and I can see our teams had advised the issue was fixed around April. I'd like to make sure we investigate this again, to see what's going on. To help with that, can you answer the questions below for me?

• Which platform are you on, and which specific gamepad do you use?
• Can you send me some screenshots showing your keybinds when it isn't working, and what the interface looks like when trying to then use the keybinds? A video will wor...

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Howdy there @Adee_91 , thanks for reporting this to us! I understand you've got your Aim and Shoot buttons on L1 and R1, and this is causing the buttons to not function correctly when using Echo's drone

I'm going to go ahead and report this to the team straight away, since it sounds like the sort of thing they should be able to reproduce. Just in case, though, can you send me ...

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Hey there @earclimax3id , welcome to Ubisoft Discussions! I understand you've found the play time reported by Ubisoft Connect to be inaccurate - sorry about that!

I'd really like to investigate this. To help me with that, can you have a look at our two guides? That's the troubleshooting guide and the ...

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