Rainbow Six Extraction Dev Tracker

@daisukeserizawa Greetings and thank you for the report. As a first step, I recommend verifying game files in Ubisoft Connect.

In addition, would you please attach an image of your game sound settings? Once provided, I'll be able to look into this further for you.

@rizz768 Hello. Thank you for this report and the attached video. I'd like to get a few more details to better assist you. Is this sudden fps drop happening while in missions? I want to establish if this behavior is reproduced in menu screens only.

Second, as a test, do you still notice this behavior after lowering the refresh rate from 144 Hz to 60Hz? Are you able to see any difference after lowering the resolution settings? Again, these are meant to be tests. Let me know if you see any changes.

@r0cks0ng Thank you for clarifying. Would you please post an image of the stats as they appear in game? I'll report this to the game team.

@panoramix86 Thank you for sharing these images. In this situation, I recommend completing our general PC troubleshooting guide. You may have tried some of these steps already. Please let me know when these processes are complete so I can look into this further for you.

@r0cks0ng Greetings. Are you noticing this while looking at stats in-game or via the Ubisoft Connect app?

@gamekiller305 Welcome to the forums. The game team is looking into this. Are you noticing any changes after adjusting the game difficulty and attempting the study again?

@acerpenguin welcome to the forums. I'm sorry to hear about the continued crashing. Would you please post your full hardware specs? This will help me better assist you.

• Example: Windows 10 Home 64-bit (10.0, Build 16299). Intel Core i5-8350U CPU @1.70 GHx (8 CPUs). 8192MB RAM. Nvidia GeForce GTX 970

I also recommend you reinstall Microsoft C...

Hey @vyro186hun ,

Thanks for reaching out to us with this!

Are you Online in the original Xbox and Ubisoft accounts you tried?

By this I mean showing as Online (not Away, or Invisible).

Hey @alfazenux ,

Thank you for reaching out and adding a translation, we appreciate it!

Rainbow Six: Extraction support cross-progression across all platforms as long as the same Ubisoft account is being used.

As for achievements though, as each platform uses a different achievement system, I'm afraid it isn't currently possible to sync and automatically unlock achievements across platforms.

If you complete an achievement on PC, you'd need to do the requirements again to unlock it on Xbox.

I hope this clears things up and if you have any further questions, please let us know!

Hey @majesticeagle57 ,

Thanks for reaching out to us and reporting this - we'll keep an eye out for similar reports.

In the meantime, have you since ever had other difficulties with picking up Operators after they've fallen too close to a wall / bench / stage / solid object?

Thank you!

Hey @jayro7721 ,

As the game is designed to be played via dedicated GPUs and their respective drivers (Radeon in AMDs case), we can't make any guarantee support will be extended to integrated CPU graphics using non-gaming dedicated drivers.

If using Pro drivers allows you to play, please continue to do so, however without a dedicated GPU your setup is below the minimum requirements.

If there's anything more we can answer, please let us know.

Thanks for getting back to us and translating @qwerdino , we appreciate it.

May we please know the specs of your PC (GPU, CPU, RAM, Laptop / Desktop)?

And could you please make sure to give all of the steps in our PC Troubleshooting guide a try, including ...

Hey @ori0n37 ,

You're welcome to reach us via Facebook or Twitter if you're unable to make ...

Hey @acloose ,

As per the troubleshooting guide, did you also try loading the game with your console offline as well as ensure it's your home console?

Thanks for getting back to us @anteros000.

Could you please try setting your Refresh Rate in the game's config file?

You can find this by going to Documents\ Rainbow Six - Extraction\ \ GameSettings.ini

There you should be able to amend the 'RefreshRate' from 0 to 360.

Please let us know if this helps at all!

Hey there @oni-4han_ ,

Just checking in to see if you're still having this error?

And if so - are you Online in Ubisoft Connect?

Thank you!

Thanks @jaggedmerc !

I can see you've opened a case on our site and we'll continue to work with you there to get you up and running!

Thanks for getting back to us @giggsity , sorry to hear it's happened again.

Could you please share a clip of this if possible so we can pass it onto the game team for investigation?

Additionally, do you find there's ever a trend in what you're doing in-game when this happens (performing a certain action / dying / etc.)?

Thank you!

Thanks for letting us know guys.

The team are looking into similar reports, but the more information we have the better.

Could you please share any clips of this happening in-game as well as let us know how often you encounter this?

Thank you!

Hey @paspasci-fako ,

Just to re-iterate from Ubi-Plush's post, the RX 5300M is unfortunately below the game's minimum requirements, so will struggle to effectively run the game.

We'll pass on your feedback regarding DirectX support, but at this moment your current setup isn't suitable.

Sorry for any disappointment caused and if there's anything more we can assist with, please let us know.