Rainbow Six Extraction Dev Tracker

Hey there @swampy469 , thanks for coming back to us. Just for a bit of background, the BE process is Battleye, which runs alongside the game. Either way, though, we wouldn't expect you to need to reconnect after alt-tabbing out so it's great that you've reported this to us.

For sending us a video, we'd recommend uploading it to the video sharing service of your choice, and sending us a link - you're spot on

Since this isn't an issue that has otherwise...

Hey there @flash_bulb , thanks very much for your post about this. I understand you've had a frustrating time, and I'm sorry to hear about this. It is most unusual to hear that Extraction and Siege have disappeared from your Ubisoft Connect library, after having played for a couple of days already.

I'd recommend contacting our support teams directly about this, as we'll need to take a closer look at your account to determine what the issue is. For data security reasons, we're not able to do that in a public setting such as here on the forums - it needs to be in a privat...

Hey there @bigajapoof , thanks very much for this report. I understand that your in-game squadmates are able to hear your mic, even though you've set the Xbox to party chat and not game chat.

I'd really like to look into this internally. Can you send me across a couple of screenshots - one showing your in-game mic and voice chat settings, and another showing your party chat settings? This will really help us get an idea of what is happening. ...

Hey @mauquester and @OdinHeart - welcome the forums, and thanks for reaching out about this error. Thanks also to ...

Thanks for coming back to us about this, @richman84 , and thanks also to @Poptic-Uchiha for your insights.

I've passed this report on to our teams to double-check...

Hey there @hteiknokeelf , thanks for your post about this. I'm sorry to hear you've had crashes with Vulkan - that's very frustrating.

You should certainly be able to choose between Dx and Vulkan. Please make sure your GPU drivers are fully updated, as some players have advised that this issue has been solved by updating drivers. Please also make sure your Windows install is updated, and you've verified the game files. You'll find guides on how to perform these steps on ...

Hey there @tenbako , thanks for getting in touch. I'm sorry to hear you've had crashes when trying to open the game after the update - I'll be happy to help you get this sorted out.

Please see our troubleshooting guide. It's great that you've already checked that your graphics driver is updated! From the guide, please make sure you've also updated your operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game. These steps are able to fix the majority of crashing issues,...

Hey there @tomy_dl , thanks for sending across this video, and for confirming that you've completed our recommended troubleshooting steps. That's most helpful!

Our team are looking into some issues with crashes, but I'm not sure quite where to put your report - it doesn't look like anything specific was happening when it crashed. In the clip you've sent across, I see you are in a squad. Is there a possibility your two squadmates might have been using stun grenades? I understand that this might be a difficult question to answer, so don't worry if you are unable to do so.
...

Hey there @memefarmer420 , welcome to the forums, and thanks for getting in touch. My apologies for the slow response. I understand you've had crashes while trying to open menus - that's very unusual, and I'll be happy to help you get this resolved.

I gather from your post that by menus, you are referring to the Ubisoft Connect overlay (the one opened with Shift+F2 while in-game) - is that correct?

It's great that you've already performed many of our troubleshooting steps, but unfortunate that they haven't helped. Can you please make sure you've fully updated your Windows install itself, you've checked for background programs that might conflict with the game (such as firewalls or graphics optimisers), and you're running Ubisoft Connect a...

Hey @bodybags1997 , thanks for this report that you couldn't find the trial version on the PSN store. Our teams have let us know that it should now be found as normal on the PSN store. Please let me know if you still have trouble finding the trial version - I'd like to pass that report on to our teams if that's the case. Thanks!

@TheRealSpamda...

Hey there @crachis207 , @felker_s , ...

Hey @adorablood , thanks for coming back to us with these specs - that's most helpful! I've gone ahead and merged your thread with another where we're discussing the same issue. Please see my post from yesterday where I've mentioned that the issue might now be fixed, and linking to some further troubleshooting I'd like you to try. Let me kn...

Thanks for reaching out about this, @littleweasel01 ! I can confirm that discovery points indeed do not spawn in multiplayer - this is intended. Let me know if you've any particular thoughts or questions about this - I'll be happy to hear and pass on any feedback you've got!

Hey @bft9000 , thanks for coming back and clarifying that it may have been coughing! That's most helpful. It's something our teams have been investigating. My apologies for the inconvenience while we look into it - let me know if you've any questions in the meantime, and thanks again for this report.

@rizz768 Thank you for the feedback. Are you launching the game from GeForce Experience? If so, would you see if the fps drops when launching on Normal settings instead of a higher performance?

You may also want to perform a clean install of the latest driver just in case. Our ...

@gamekiller305 Thank you for getting back to me about this. I've added your information to my report. I do apologize as I am not able to provide better assistance. At this time, some players have noticed some improvement for the spawn rate when on the lvl 1 difficulty. Please know that we are still investigating and will post updates on our ...

@r0cks0ng Thank you for the images. The game team has received similar reports from players and are working on a fix. Stay tuned to this thread and the News and Announcements thread for updates about this issue.

@kowai88 I understand the frustration and thank you for the feedback. You will be notified via email when your case has been updated.

@f38_ Hello and welcome to the forums. Sorry to hear the game is still unavailable after you re subscribed to Game Pass. We'd be happy to help you reactivate the game on the account. Please create a support ticket on our help site. You can also message us on ...

@ste_slimon @BlasterMaster73 @Sw...