Rainbow Six Extraction

Rainbow Six Extraction Dev Tracker




01 Feb

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Hey @agent_ares ,

Thanks for reaching out to us!

I believe this may be intentional, as other dropped items can't be picked up, however I'd like to check this by the team.

Are you able to share a clip at all so we can pass on in case this does need investigating?

Much appreciated!

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Hey there @leso1n ,

Thank you for reaching out to us, could you please first try verifying the game's files and let us know if there's any changes at all?

This will ensure any missing or corrupted files are repaired.

Thank you!

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Sorry to hear you're still having issues @a007nathandrake!

I can see you opened a case with us and we've since responded.

If you're still having issues, could you please update your case and attach your DxDiag and ...

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Hey there @moist-scone ,

Cross-play is not subscription specific or bound to Gamepass.

As long as you own the game on any platform, you'll be able to play with others via Cross-Play.

If there's anything more we can answer, please let us know!

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Hey there guys,

If you're having issues with Vsync, could you please also confirm the following details;

  • Your PC specs (GPU, CPU, RAM, Laptop / Desktop)
  • Your Monitor model
  • The FPS / Hz Refresh Rate you're running at


Could you please also ensure your respective GPU drivers are running at the latest version.

Thank you!

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@goose-andduck Thanks! I've checked into this, and his uniform is intended to look like this, and not supposed to be the same as his outfit in Rainbow Six Siege. Let me know if you have any other questions!

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@panoramix86 Hi there, I'm sorry to hear you're having these performance issues. Can you please show me a screenshot of the "Display" section of your graphics settings?

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@whyareyoualive Thank you so much for this video! I've added it along with your information to our team's investigation of this issue. When there's an update regarding this, it will be posted here on our News & Announcements page, as well as ...

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@jaydenr06 Hey there! Unless a cosmetic, piece of gear, etc specifically states that it can be used in both games (like the United Front bundle), it cannot be used in both. Let me know if you have any further questions.

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@holy-holydonkey Hi there, I do apologize for the frustration this has caused. As Ubi-Orion stated, this is something our teams are aware of and investigating.

When there is an update concerning this, it will be posted here on our News & Announcements page, as well as ...

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@bigmommyazeria Hey there, sorry to hear you're getting this error! Have you attempted to update your Catalyst software? I'd also recommend a clean reinstall if this doesn't solve the error. Keep me updated!

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@blaze_riders Hey there, I'm sorry to hear you're getting this error. To resolve this, please make sure your graphics card drivers are updated.
 
If your issue persists after this, I'd suggest a clean install of your graphics drivers. You can find the instructions on how to do so for whichever graphics card you have:
 
...

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@flagflechter Understood, and I'm sorry to hear you're having these difficulties. Please reach out to our Support Team via our Support Website, ...

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@oldskoolgamer82 Hello there, and apologies for our delayed reply. Can you first please make sure that your game and the launcher is installed on the same drive? This can cause these crashes on launch you're mentioning.

If they are on the same drive, please then go through the steps in our PC Troubleshooting guide to see if they help with these crashes.
...

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@oldskoolgamer82 Hi there, and apologies for our delayed reply. Can you please go through the steps in our PC Troubleshooting guide to see if they help with this? 

Please make sure that your game and launcher are installed on the same drive, as well, since this can cause these crashes on launch that you're mentioning.

If your issues persist after...

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@n0hoxe Hi there, and thank you for reaching out to us on the Ubisoft Forums. Per our Forum Rules, we can only assist here in English. We invite you to kindly t...

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@pavarita Hey there! This issue with players having their gear reset after using quick resume is something our teams are aware of. I've gone ahead and added your information to our team's investigation.

When there is an update concerning this, it will be posted here on our ...

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@nicholas532 Apologies for our delay in getting back to you. Can you please go through our Xbox Series X|S troubleshooting guide, to see if these steps help prevent these crashes?

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@faze_swiggity @retoJoker2214 @Chokeabo Hey there! I'm sorry to hear you folks are experiencing this issue with the revive animation. We've had a few similar reports, and I'd like to ask if everyone is on PC, or just ...

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